IT Network Engineer

Req. 2872

Pay Plan Title: Engineer

Working Title: IT Network Engineer

FLSA Status: Exempt

Posting Salary Range: $56,270 - $87,117

Office Location: Remote within United States

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

A collaborative, mission-driven work environment
Competitive benefits and work-from-home options for most positions
Opportunities for professional growth in a diverse inclusive culture
 

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We’re Looking For

Trillium Health Resources has a career opening for an IT Network Engineer to join our team! The IT Network Engineer is responsible for the administration, deployment, monitoring, upgrading and support of all Information Technology related systems including servers, PCs, LAN/WAN switching and routing, operating systems, security, wireless systems, storage solutions, PC hardware, software and peripherals and all telephony related hardware for an enterprise level Unified Communications systems.

On a typical day, you might:

Administer, maintain and support the Agency’s data, voice & security systems infrastructure, including the Wide Area Network (WAN), Local Area Network (LAN), all servers, PCs, switches, routers, printers and miscellaneous peripheral equipment; make recommendations for future hardware or software additions or enhancements. 
Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization. 
 

Secure network systems by establishing and enforcing policies, defining and monitoring access. 
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. 
Report network operational status by gathering, prioritizing information, managing projects. 
Monitor problem/change activities and coordinates involvement of technical and staff and vendors to ensure effective implementation of new or enhanced systems and resolution of user problems. 
 

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
Work-from-home options available for most positions
Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies
 

Qualifications

Required:

High School Diploma/GED and three (3) years of experience in server operating system (Microsoft Server, Linux) or hardware administration, TCP/IP Networking (Routing / Switching / Subnets / Masks / Vlans), DHCP / DNS. Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements.; OR
Associate’s degree and minimum one (1) year of experience in server operating system (Microsoft Server, Linux) or hardware administration, TCP/IP Networking (Routing / Switching / Subnets / Masks / Vlans), DHCP / DNS. Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements.;. OR
Equivalent combination of education/experience.
Must have a valid driver’s license
Must reside within United States
 

Preferred:

Experience with two (2) or more of the following: 
Network Security including firewalls, IDS/IPS 
Cloud Computing with Azure, AWS, Google, Private clouds) 
Data protection including backup/recovery and replication 
Administration of virtual Server environments such as Vmware, HyperV, Acropolis 
Email administration 
Microsoft Active Directory 
Wireless LAN (WIFI) 
Project Management 
VOIP Systems (Cisco Call Manager, Avaya, 3CX, Shoretel, or others) 
Network +, CCNA, CCNP, MCSE, SSCP, CISSP, CISA, PMP, Vmware, Google, Aws, Azure will be accepted.
 

Deadline for Application: 11/5/2025 at 11:59 pm

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

Employer name, dates of service (month/year), average hours worked per week, and essential job duties
Education details (degree type, date awarded, institution, field of study)
Licensure/certification information, if applicable
 

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

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