Remote Customer Service Agent
Remote Customer Service Agent
Join a mission-driven team supporting nonprofit organizations through meaningful donor engagement. If you're passionate about making a difference and thrive in a remote work environment, we want to hear from you.
What You'll Do:
- Handle inbound and outbound donor calls
- Accurately log call details and donor information
- Deliver friendly, professional support
- Share program information as needed
- Consistently meet performance benchmarks
What You’ll Need:
Basic Requirements:
- High school diploma or GED
- 6 months remote or 1 year on-site experience
- Solid communication skills
- Microsoft Office proficiency
- Quiet home setup and flexible schedule
- Must reside in the United States
- Background check is required
Technology Requirements:
- Windows 11 ONLY – No Chromebooks or Apple
- 16 GB RAM computer is preferred
- Dual monitors (optional during application)
- Noise-canceling USB headset (optional during application)
- Hardwired internet connection (optional during application)
Why You'll Love It:
- Set your own hours
- Work from the comfort of home
- 24/7 Scheduling availability
Please Note: We are not accepting applicants from the following states: California, Delaware, Louisiana, Massachusetts, South Dakota, Vermont, West Virginia, Wyoming
If you are dedicated, empathetic, and eager to support important causes, apply now to become a part of our team!