Database and Development Operations Assistant

The Worcester Art Museum is hiring a Database and Development Operations Assistant to support the essential behind-the-scenes functions that keep our fundraising and membership efforts running smoothly. This 32 hour, full-time, on-site role is ideal for someone who enjoys working with data, systems, processes, and who finds satisfaction in maintaining accuracy and consistency across tasks.

Reporting to the Database and Development Operations Manager, the Assistant will be responsible for entering donations and memberships into our database, generating reports, preparing acknowledgments, and managing membership renewals. The role requires strong proficiency in Microsoft Excel and comfort with database systems—experience with Altru or Blackbaud is preferred. Candidates should be organized, efficient, and capable of managing multiple tasks independently while communicating clearly with colleagues across departments.

This position plays a key role in ensuring that donor and member records are accurate and up to date, which directly supports financial reporting, donor stewardship, and board-level communications. The ideal candidate enjoys working independently, is comfortable with routine tasks, and is motivated by the impact their work has on the broader organization. While the role is primarily administrative, it also offers opportunities to support database maintenance and contribute to process improvements.

If you are interested in being part of our team, please apply.

Position Title: Database and Development Operations Assistant

Employment Type: Full-Time, Non-Exempt

Department: Information Technology

Division: Financial

Reports to: Database and Development Operations Manager

Supervisory Responsibilities: None

Salary Range: $19.57 hourly

Key Requirements:

• Proficiency in Microsoft Excel and Office Suite
  Candidates must be confident using Excel. Familiarity with formulas and spreadsheet functions is essential.
• Strong Organizational Skills
  The role involves managing recurring tasks like gift entry, acknowledgments, and membership renewals. Being able to maintain a consistent workflow and manage time effectively is critical.
• Accuracy in Data Entry and Record Maintenance
  The assistant is responsible for entering financial and membership data that directly impacts reporting to finance, development, and the board. Precision and consistency are non-negotiable.

About WAM

The Worcester Art Museum connects people, communities, and cultures through the experience of art. Our wide-ranging exhibitions tell global stories—from art made thousands of years ago to works being created today. The Museum’s collection of nearly 40,000 objects, assembled since its opening in 1898, provides a foundation to connect visitors of all ages with art, artists, and the ideas they spark. With strong ties to both our local community and the international art world, the Worcester Art Museum is an essential cultural venue for Central Massachusetts and beyond.

Diversity, Equity, Accessibility, and Inclusion at WAM: At WAM we are committed to building a diverse environment, one where staff feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Please visit our Mission, Vision, and Values page to learn more.

The Museum is an equal opportunity employer committed to diversity.