Associate IT Quality Assurance Analyst

Associate IT QA Analyst

Job Overview

The Associate IT Quality Assurance Analyst (Associate IT QA Analyst) is an entry-level or early-career role responsible for ensuring and maintaining the quality, accuracy, and stability of underwriting, billing, claims, and reporting systems.  This position is responsible for executing comprehensive testing protocols, validating data integrity, managing defects, and driving the continuous enhancement of QA practices. The Associate IT QA Analyst ensures that each software release aligns with both business requirements and technical standards, contributing to the overall success of the development process.

Job Responsibilities

• Document and execute both manual and automated test cases to ensure product quality.
• Assist with test case design, implementation, and maintenance of automated scripts.
• Log, reproduce, validate, and track defects efficiently to ensure timely resolution.
• Perform form comparisons, daily extract verifications, and data integrity checks to ensure reliable outputs.
• Build dashboards and reports that effectively communicate QA health metrics and test coverage.
• Maintain test plans, requirements traceability matrices, and thorough QA documentation.
• Support end-user documentation, training initiatives, and the adoption of new features to enhance user experience.
• Provide backup QA support to other team members as required, fostering a collaborative team environment.

Job Requirements

• Bachelor’s degree required.
• 0-3 years of relevant experience. 
• Strong experience in both manual and automated software testing.
• Proficiency with automation tools.
• Strong SQL / data querying skills for effective validation.
• Familiarity with defect tracking tools, such as JIRA and ADO.
• An analytical mindset with attention to detail.
• Strong problem-solving and planning skills.
• Good communication and collaboration abilities.

Location

Location:  Downtown – Chicago, IL 

Job Type:  Full-time

Remote Work:  Hybrid, minimum 3 days in the office to promote collaboration and interaction with associates onsite.

Compensation (Hourly) Range

FLSA: Non-Exempt

$26.00 - $33.00

About Old Republic Professional (ORPRO™)

Old Republic Professional (ORPRO™), established in December 1983, is a subsidiary of Old Republic International Corporation (NYSE: ORI), one of the nation’s 50 largest shareholder-owned insurance businesses and a member of the Fortune 500 listing of America’s largest companies. Old Republic Professional has provided Directors and Officers liability insurance and Lawyers Professional liability insurance for more than 35 years and now offers a wide array of management liability and professional liability products across an expanding national footprint in the U.S.

Culture

Work-life balance is highly valued; the work culture is collaborative, and colleagues are professional, passionate, open-minded, and entrepreneurial. We offer competitive wages, a comprehensive benefits package, a friendly, team-oriented environment, and we encourage and reward the professional growth of our employees. Employee benefits include BCBS medical, FSA/HSA accounts, long-term disability, dental, vision, fertility and family building benefits, Employee Assistance Program, paid time off (PTO), paid holidays, Paid Leave of Absence Benefits, 401(k) Savings and Profit-Sharing Plan, 529 Education Savings Plan, Gym Network 360 membership savings on fitness, nutrition and wellness programs, pet insurance, monthly commuting reimbursement, and tuition reimbursement for qualified job-related educational expenses.

Equal Employment Opportunity

Old Republic Professional provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.