Student Assistant (Data Center Services), Ref# 9900

ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Minimum Qualifications

• Must be a US citizen or foreign national eligible to work in the United States
• Must be 18 years of age or older
• Must be currently attending a New York State college, university or graduate program, or be a resident of New York State attending a college, university or graduate program outside of New York State
• Must have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one year’s worth of academic credits over a more extended period of time may qualify part-time students) OR currently enrolled graduate student or accepted in a graduate degree program
• Must have a minimum grade point average (GPA) of 2.0 or equivalent to a C.

Duties Description

Under the direction of the Director of Data Center Service (DCS), the Student Assistant position will be a part of the DCS Unix team. The candidate must be able to multi-task and work under pressure to yield high quality results in a short time frame. Specific duties include, but are not limited to:
• Perform installation, administration, testing, and maintenance of SPARC hardware and Solaris operating systems.
• Develop, prepares, and assists with documentation preparation for the system, including run books for computer operations staff, procedural manuals and on-line help instructions for users, and technical documentation manuals for IT staff.
• Ensure that repair and preventative maintenance procedures are followed for the agency's SPARC hardware and Solaris operating systems.
• May coordinate with vendors in the installation, administration, testing, and maintenance of SPARC hardware and Solaris operating systems.
• Support development and implementation of technology solutions to improve Solaris server access, response, and stability.
• Participate in meetings and works with agency management, users, vendors, consultants, and IT staff to discuss IT solution options and assists in recommending appropriate system platforms for meeting program requirements.
• Collaborate and communicates effectively with NYS ITS staff, external agency staff, project managers, and executive level staff.
• Work with ITS and external agency staff to support the appropriate deployment and operation of IT systems in the Solaris environment.
• Document systems and procedures appropriately, meets NYS OITS standards, and follows generally accepted IT practices.

Preferred Skills:
Working knowledge of Unix/Linux operating systems
Working knowledge of virtualization
Working knowledge of network technologies
Reading and Writing technical documentation
Working knowledge of secure protocols

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.