Bellman
The Bellman is a key member of the Hotel's front-of-house team, providing exceptional customer service by assisting guests with their luggage, guiding them through the hotel, and ensuring a welcoming and smooth check-in and check-out process. The Bellman plays a vital role in ensuring the comfort and satisfaction of guests by providing a first impression of the hotel's level of service and hospitality.
- Guest Reception & Assistance
- Luggage Handling
- Hotel Information & Concierge Support
- Guest Interaction & Satisfaction
- Room Inspection & Setup
- Handling Hotel Equipment & Supplies
- Maintaining a Safe & Clean Environment
- Supporting Other Hotel Departments