Intake & Special Projects Coordinator
Don’t Know What to Do Next? Trying to Avoid Grad School Debt?
Join Our Team as an Intake & Special Projects Coordinator
Maybe you just graduated and aren’t quite sure what’s next. You’re smart, ambitious, and ready to learn — but not totally convinced you want to spend the next few years (and thousands of dollars) in grad school.
If that sounds like you, this could be the opportunity you didn’t know you were looking for.
At Ledyard Law, we’re a small but fast-growing personal injury firm in downtown Baltimore that’s serious about helping people and even more serious about improving how law firms work. We’re looking for someone who’s curious, tech-savvy, and excited to be part of a team where every day looks a little different.
You’ll talk to new clients, help organize cases, work on firm projects, and get hands-on exposure to everything from marketing and social media to AI tools and process automation. One week you might be testing an AI workflow, and the next you might be helping design a new client-experience system.
It’s the perfect role for someone who wants to build real-world business, communication, and tech skills while figuring out where they want to take their career.
What You’ll Be Doing
Client Intake & Communication
- Be the first friendly, helpful voice that new clients hear when they call
- Gather important details about potential cases and document them clearly
- Manage and track leads using our systems (Clio Grow and Clio Manage)
- Schedule consultations and follow up with potential clients
Special Projects & Innovation
- Support firm projects that improve how we serve clients — everything from process redesign to new tech rollouts
- Help us test and implement AI tools that make our work faster and smarter
- Contribute ideas and content for social media and marketing campaigns
- Work directly with our Operations team on projects that change week-to-week — it’s never boring here
Office & Team Support
- Help keep things organized (calls, emails, digital files, scheduling)
- Assist with general admin tasks and communication across departments
- Jump in where you’re needed — we’re a small team and everyone wears a few hats
Who You Are
- Recent college graduate or early-career professional
- Curious, positive, and excited to learn new things
- Interested in business, law, marketing, or technology (bonus points if you’ve played with AI tools like ChatGPT or Canva Magic Studio)
- Strong communicator who enjoys talking to people and helping them solve problems
- Organized and reliable — you like checking things off your list
- Enjoys variety — you’d rather have five different things to do than one repetitive task
- Team-oriented, dependable, and genuinely kind
Why You’ll Love It Here
- Real responsibility from day one — your ideas will actually be used
- Mentorship from experienced professionals who love to teach
- A chance to explore different areas (law, operations, marketing, AI)
- A flexible, collaborative team that values growth and initiative
- Competitive pay, benefits, and opportunities to grow within the firm
Perks & Benefits
- Competitive Salary (based on experience)
- Annual Raise
- Paid Parking
- Retirement Plan – Maximum Matching
- Generous Paid Leave
- Health, Dental, and Vision Insurance
- Paid Training and Professional Development
About Ledyard Law
Ledyard Law is a personal injury firm located in downtown Baltimore. We help people who have been injured in automobile accidents, school incidents, and workplace injuries find justice through civil litigation.
We’re not your typical law firm — we’re modern, tech-driven, and focused on building smarter systems and better client experiences. Our firm has been recognized as Rising Stars in Super Lawyers Magazine from 2015–2019 and 2021–2025.
How to Apply
We’re looking for someone who follows directions.
Do not apply through this posting or our website.
To apply: Call us at 410-453-8860 and follow the instructions provided.