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Customer Success Graduate Associate

The London Stock Exchange Group
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Programme start date: September 2026 

Looking to accelerate your career within financial markets? Our programme offers the ideal springboard for an exciting opportunity to join as a customer success graduate.   

Our award-winning programme provides graduates with the experience of working with a variety of our products and clients while developing a strong skill set to become an essential part of the Customer Success Team.   

The division is a dynamic, fast-paced environment where instant reaction and long-term vision are equally important.   

The Customer Success Team plays a pivotal role to ensure our customers achieve their business goals by driving the value of LSEG’s solutions. During the programme it will allow you to collaborate with the wider account team to assist in reducing competitive risk, finding growth opportunities, developing & executing end-user training plan. They also represent the Voice of the end-user internally to our management and product teams. 

To be eligible you must be an undergraduate or Master’s student and have completed all the requirements of your course before September  2026 or a fresh graduate in class of 2025. 

 

Highlights of the Graduate Programme 

  • Progress through a 12-month development journey aiming to build foundational skills that are key for your future success  
  • Build your foundational knowledge of LSEG, Financial Markets and the business during your global induction  
  • Divisional-led inductions to immerse graduates into the business through team-led overviews and introductions  
  • Participate in group projects which are aligned to LSEG goals  
  • Meet in person with your cohort at ‘Ignite’, the programme mid-point skills offsite. Explore key knowledge areas and skills  
  • Access opportunities to earn industry recognized qualifications, including 5 study days during programme  
  • Connect with global early careers community and opportunities and contribute to wider society via CSR initiatives and volunteering opportunities   

 

Our graduates join us on a permanent basis, and from day one you will be aligned to Customer Success Team, which will allow you to develop within a secure framework. To allow us to place you in the right area, during the recruitment process we will get to know your skills and interest and how they align with the needs of the business.   

  

What we are looking for:  

  • We are passionate about recruiting people who want to understand the full breadth of our organisation, how it fits together, how it functions – and are interested in playing a part of our development, as it grows and diversifies.  
  • You should have a demonstrable interest in financial markets, which you’ve built through your studies, work experience or extracurricular activities.  
  • A curiosity for data and an ability to analyse information to draw conclusions and propose solutions.  
  • Individuals who are able to connect the dots and think strategically.   
  • The environment we work in is fast paced, you’ll need to demonstrate focus, resilience and the flexibility to adapt to changing demands.  
  • People who can collaborate with others, using their strong communication skills in the process.  
  • We welcome applications from students of all academic backgrounds.
  • Ideal candidates will have the rights to work in the US without restrictions for the duration of the graduate programme and join us on a permanent basis from day one. 

 

You will stand out to us if you can demonstrate and recognise that what you achieve is equally important as how you achieve it.  

  

Application close: 28 November, however we recommend an early application because we consider candidates on a rolling basis. Due to the volume of applications, we might close the applications earlier, so we recommend an early application.   

 

Recruitment Process:  

  • The first stage of the recruitment process involves making an application and submitting your resume.  
  • The next stage of the application process is an untimed Immersive Online Assessment. The assessment is designed to give you an insight into what it’s like to work at LSEG.  
  • The second stage is a video interview where you will answer a series of questions using a strength-based-interview style 
  • The final stage is a half day assessment centre which involves several different types of exercises – further information is provided at the point of invite.  

   

Please note, all our assessment centres are held virtually.