Service and Warranty Engineering Intern

Position 

Service and Warranty Engineering Intern: Battery and Charging Systems 

Location 

US Format:  PTC, Auburn Hills, MI

Functional Department 

Service and Warranty Engineering Intern

About us 

BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.  

Our Culture  

We believe health and safety of our employees are a top priority, we care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.  

Career Opportunities  

We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now! 

Job purpose 

This is an intern / co-op position for an Engineering Student in the Battery and Charging Systems business unit.  The candidate will be responsible for working with the service team to trouble shoot battery systems and equipment. He/she will develop standards of work, including training plans, and time studies of service technicians and will be responsible for Key Performance Indicators (KPI) management. 

Key responsibilities 

Service and Warranty Management: 

Key Performance Indicators (KPI) management 

Trouble shooting battery system and equipment  

Track service site maintenance  

Track service tool change requests 

Problem Solving: 

Assist in structured problem-solving process (8D) for customer returns. 

Support lessons learned read across activity to other plants or regions. 

Coordinate problem solving between engineering and service technician. 

Workshop 

Support the development of a training plan  

Time studies  

Other duties as assigned by the manager. 

and What we’re looking for 

Student working toward a bachelor’s degree (Electrical Engineering or Electrical Engineering Technician Preferred, but will also consider Mechanical or Computer Engineer) 

Willingness to learn tools such as 8D, 5 whys, Quality Alerts to resolve quality issues. 

Excellent drive for results with the ability to coordinate projects from start to completion. 

Excellent written and verbal communication skills required. 

What we believe 

Inclusion-We value diversity in people, ideas, and experiences.  

Integrity- We believe in transparency, authenticity, and depend on each other to deliver what we promise.  

 Excellence- We contribute to our developments by seeking knowledge and sharing information.  

 Responsibility- We care about our local communities and the global environment.  

Collaboration- We are one BorgWarner. 

Safety  

This position will adhere to Global Star Safety Program, including safety rules, practices and training as outlined in the BorgWarner PTC Safety Policy Manual, which includes the use of equipment, protective devices, or clothing that the employer requires. This individual will work in manners that stress the importance of preventing accidents and illnesses. He/she must take every precaution reasonable in the given circumstance for the protection of themselves and coworkers. In addition, he/she is responsible for reporting all injuries and/or possible dangerous situations, incidents, or occurrences to the immediate supervisor. 

Equal Employment Opportunity  

BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status. 

Visa Sponsorship  

BorgWarner does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work in the United States on a full-time basis. 

No Unauthorized Referrals from Recruiters & Vendors  

Please note that BorgWarner and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to BorgWarner will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received. 

Join the company that is creating solutions that support a cleaner, more energy-efficient world. 

For more information about BorgWarner, please visit www.borgwarner.com