Ski and Snowboard Rental Manager
Summary Description: Reporting to the Store Manager, this position is responsible for the management of the Ski / Snowboard Rental Department including staff supervision, training and inventory control to achieve the maximum profitability while providing the best-in-class guest service.
Job Responsibilities:
- Maintain the high-standard for guest service through personal behavior and leadership
- Demonstrate excellent knowledge of products and industry trends
- Ensure staff members are trained and knowledgeable with proper binding DIN setting practices
- Ensure staff members are trained and knowledgeable with regard to proper boot fitting
- Ensure pricing is accurate and current, including any promotions
- Maintain store cleanliness standards
- Assist the store manager in monitoring and controlling the payroll budget
- Assist store manager in hiring, training, coaching, leading and maintaining a high-quality staff
- Assist store manager in administering company policies and procedures
- Protect company assets through loss prevention techniques
- Prepare, distribute and maintain company-required documentation
- Open and close store as required in absence of manager
- Other duties as may be assigned
Required Skills/Abilities:
- Strong ski and/or snowboard background
- Prior leadership experience in ski / snowboard rental operations
- High school diploma or equivalent
- Must be self-motivated and have the ability to multi-task
- Experienced with POS systems preferred
- Proficient with Microsoft Office products to include Outlook, Excel and Word
- Excellent verbal and written communications skills
- Must be able to work a flexible schedule, including nights, holidays and weekends
- Must be able to stand for extended periods of time
- Must be able to regularly lift 25 pounds