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Warehouse Operations Coordinator

Aplus Staffing Agency

Responsibilities 主要职责：

1、负责本地仓储体系和流程的建设，主持仓储日常管理和运作，分拣，揽收，派单等；

2、预判仓储需求和人员需求，规划司机路线，招聘及面试司机；

3、负责分配仓库一线员工和外包员工的职责，增强团队凝聚力;

4、及时解决仓库内的运营问题，能够熟练掌握公司仓储和快递的软件运用，适当的电脑操作

技巧，数据处理与客户对接处理系统数据，生成每日揽收任务，审核并下发给调度团队。

5、跨部门协作，确保司机团队资源的合理调配，及时处理车辆故障或司机临时缺勤等突发情

况。与第三方保持密切沟通，及时传达任务变更信息，解答司机在揽收和派送过程中遇到的问

题，确保司机对任务安排的理解和执行。

4、问题处理与投诉解决跟踪揽收/派送异常（如延误、漏取），联系客户及内外部团队推进解

决，确保服务闭环。记录并分析高频异常问题，提出优化建议。 \

Responsibilities (英文)

• Assist local parcel delivery operations, such as sorting, pickup, and dispatch.

• Forecast driver’s needs, plan DSP driver routes, and recruit/interview drivers.

• Assign tasks to frontline and outsourced warehouse staff, enhancing team cohesion.

• Troubleshoot operational issues, learn our internal warehouse/logistics software, and

perform data handling tasks.

• Generate daily pickup tasks, review, and distribute them to the driver team.

• Collaborate across departments to allocate driver resources effectively. Address vehicle

breakdowns, driver absences, and other disruptions.

• Communicate task changes with third parties and assist drivers in resolving issues

during pickup and delivery.

• Manage exception handling and complaints, including delays or missed pickups. Work

with customers and internal/external teams to ensure timely resolutions and close

service loops. Track recurring issues and provide process improvement suggestions.

Requirements 要求

1、中文、英文流利（书面 + 口语），合法工作身份。熟练使用Excel，能够运用数据分析工

具进行数据处理和分析。

2、沟通能力强，能联动调度、司机、仓库、客服等团队协作，确保揽收操作高效衔接。抗压

能力强，能同时处理多任务并保持专业态度。擅长电话、邮件沟通，有客服经验优先。有仓储

物流工作经验者优先。

3、专员岗位不需要多年工作经验，只要你细心、有责任心、沟通能力在线，就很适合这份工

作！目前全美急招，一般2面之后就会出结果！

薪水：

专员实习三个月期间薪资：20-23/hour

转正后23-25/hour +10% bonus 每月发放

福利:

支持CPT/OPT/H1B

401(k)Dental insurance

Health insurance

Paid time off

Vision insurance

Dental Insurance

Location:

PDX

Schiller Park

San Antonio

Oklahoma

Tulsa

Salt Lake City

Albuquerque

West Palms Beach

Fort Myers

Charlotte

Savannah

Milwaukee

Tampa

Jacksonville

Nashville

Memphis

Indianapolis

Cincinnati

OR
Portland