Financial Aid Specialist

Position Title

Financial Aid Specialist

Employment Type

Full Time

Min Salary/Max Salary

$21.83-$25.68

Job Description:

The Financial Aid Specialist is responsible for coordinating and managing State of Michigan financial aid programs, ensuring compliance with awarding, reporting, and reconciliation requirements. This role involves monitoring student eligibility, advising on academic standards, and maintaining accurate records. The specialist also oversees scholarship processes, including application review, outreach, and communication with students and the Foundation Office. Additional duties include developing financial aid publications, assisting with student communications, and supporting office-wide campaigns. The position requires a strong understanding of federal and state regulations, confidentiality, and the ability to respond effectively in high-pressure situations. The specialist contributes to the overall success of the Financial Aid Office and participates in college committees as needed.

Benefits:

Health, dental, vision, life, short-term and long-term disability insurance, flexible spending and dependent care accounts, health savings accounts, Michigan Public School Employees Retirement Systems, TIAA 403(b), generous sick and vacation time, paid holidays, modified summer schedule, YMCA membership, Wellness Program, tuition reimbursement and professional development support.

Minimum Qualifications:

• Associate degree required in related field
• A minimum of three years of increasingly responsible experience in an office work environment
• Demonstrate ethical conduct and high level of integrity in all aspects of the work environment
• Exceptional customer service skills and the ability to maintain an excellent working relationship with internal and external customers
• Excellent oral and written communication skills, as well as good listening skills
• Demonstrate a positive attitude, maturity, initiative and integrity with a professional image contributing to the success of the College
• Accept responsibility for professional growth
• Ability to identify needed action without continual direction
• Organize, plan, and implement a variety of tasks simultaneously, with multiple interruptions and distractions
• Excellent organization skills and ability to work under pressure
• Knowledge of, and ability to work within, continuous improvement systems
• Ability to apply problem solving and critical thinking skills

Preferred Qualifications:

• Bachelor’s degree
• Three to five years experience in a financial aid office
• PowerFAIDS or Ellucian Colleague experience

Please apply online at https://careers.baycollege.edu/postings/2615