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Connected Activation Coordinator

Thrive Marketing Science
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JOB DESCRIPTION

Connected Activation \ Coordinator

(This role would typically be called a Account & Client Services at other companies)



 

\ABOUT US


 

At Thrive Marketing Science, we are a strategy-led marketing agency that blends behavioral insight, creative storytelling, and precision deployment to generate meaningful business results. Our team is known for clear thinking, smart execution, and a deep commitment to excellence. We operate with emotional intelligence, refined communication, and a respect for the complexity of the environments in which our clients work. We prioritize substance, clarity, and measurable performance—always with the goal of building lasting value.


 

\POSITION OVERVIEW

The Account Support Specialist plays a key role in ensuring Thrive’s client meetings, communications, and deliverables run smoothly and professionally. This role combines attentive presence with strong organization, note-taking, and coordination skills to help the team maintain clarity, consistency, and follow-through.

The ideal candidate is polished, reliable, and proactive — someone who brings calm confidence to meetings, represents Thrive with professionalism, and helps ensure every client interaction feels seamless and supported. This position offers visibility into high-level strategy discussions and provides foundational experience for future growth within the agency.

 

\POSITION DETAILS

Employment Type: Independent contractor (paid per meeting)
Compensation: $25 per meeting (typically one hour long)
Meeting Frequency: Approximately 2–3 meetings per week (as needed)
Location: Remote
Scheduling: Meeting invitations will be sent in advance. Specialists may choose which meetings to accept or decline based on availability, but once a meeting is accepted, attendance is required and non-negotiable.
Professionalism: This role represents Thrive’s brand presence in live environments. Showing up on time, on camera, and professionally presented (appropriate lighting, attire, and background) is essential. Reliability, composure, and attention to detail are key expectations.

 

\KEY RESPONSIBILITIES

Meeting Support & Client Presence

  • Attend client and internal meetings to represent Thrive with professionalism and attentiveness.
  • Provide presence and engagement on calls — listening actively, nodding along, taking notes, and reinforcing collaboration and alignment.
  • Capture key discussion points, decisions, and next steps accurately.
  • Follow up promptly with summaries, action items, or updates in project management tools.

Coordination & Organization

  • Support account leads with scheduling, recaps, and documentation.
  • Maintain meeting records, timelines, and deliverables in Monday.com or other systems.
  • Track status updates and ensure internal accountability for assigned follow-ups.

Communication & Relationship Support

  • Serve as a secondary point of contact for clients, offering responsiveness and reliability.
  • Support the creation and proofreading of client-facing materials, reports, and presentations.
  • Uphold Thrive’s professional standards for tone, clarity, and timeliness in all communications.

Cultural Alignment & Professionalism

  • Demonstrate polished, positive presence in all interactions.
  • Embody Thrive’s values of excellence, integrity, and partnership.
  • Anticipate needs, minimize friction, and help meetings and relationships feel smooth and productive.

 

\QUALIFICATIONS

  • Strong communication, listening, and organizational skills.
  • Polished, camera-ready professional demeanor and reliable follow-through.
  • Consistent availability during standard U.S. business hours (Pacific Time preferred).
  • Ability to track multiple projects and priorities simultaneously.
  • Tech-savvy and comfortable using project management and communication tools (e.g., Monday.com, Slack, Google Workspace, Zoom).
  • Prior agency, hospitality, or client-facing experience preferred but not required.

 

\KEY PERFORMANCE INDICATORS (KPIs)

  • On-time attendance and professional presentation at every accepted meeting.
  • Quality and timeliness of meeting recaps and follow-ups.
  • Positive feedback from clients and internal team members.
  • Demonstrated professionalism and alignment with Thrive’s values.

 

\THRIVE SERVICES AND DEPARTMENTS

At Thrive Marketing Science, we deliver impact through three integrated service divisions. Each department is designed to blend science, storytelling, and precision activation to give our clients a measurable competitive edge.

Behavioral Intelligence (Research, Strategy & Analytics)

Our research-driven division that decodes human behavior and market dynamics to uncover new opportunities.

  • Market Research & Cultural Fluency
  • Brand & Media Strategy
  • Loyalty Program Development
  • Behavioral Mapping & Choice Architecture
  • Audience Journey Mapping & Futurecasting
  • AI Strategy & Tech Stack Curation
  • Predictive Modeling, Diagnostics & ROI Tracking

Experiential Storytelling (Creative & Content Production)

Our creative and design powerhouse that transforms insights into stories that inspire action.

  • Brand Identity & Story Creation
  • Graphic Design, Copywriting, Scriptwriting
  • AI-Powered Personalization
  • Web Development & UX Design
  • Virtual & Live Events (AR/VR, Livestreams)
  • Full Content Production (Video, Motion Graphics, Audio)

Connected Activation (Media, Deployment & Campaigns)

Our deployment engine that ensures creative and insights reach the right audiences with impact.

  • Media Planning & Buying (Traditional + Digital)
  • Content Creation & Amplification
  • Influencer Campaigns
  • AI-Powered Programmatic Placement
  • Direct Response & Conversion Optimization
  • Reputation Management & Earned/Owned Digital Integration

 

 

\CULTURE & VALUES

At Thrive, we believe in high standards, clear thinking, and bold ideas—always grounded in real impact.

We exist to create meaningful, measurable change in our clients’ businesses—and in the lives of the people behind them. We take pride in being a strategic partner that delivers results with integrity, intention, and respect.

We also believe work should uplift, not deplete. That means building a culture where success is shared, growth is personal, and the day-to-day experience feels energizing and purposeful. When we win, we win together—in a way that expands opportunity and amplifies positive impact.

As we grow, we aspire to support businesses that make a meaningful difference—and to build a team rich in perspective, grit, and tenacity. We value people with non-linear paths, real-world experience, and the determination to solve problems, learn fast, and lead with heart.

We operate with a trust-and-verify mindset—expecting transparency, consistency, and results from ourselves and our team, while welcoming the same from our clients. We believe accountability builds confidence, and that mutual trust is earned through clarity, action, and follow-through.

We believe in speaking with intention and respect—about our clients, our teammates, our leaders, and our company. Reputation is everything, and we protect it by showing up with clarity, follow-through, and integrity. We value honest, constructive conversations that strengthen trust and help each other grow. When we speak positively, offer feedback directly, and represent our shared mission with pride, we all move forward—together and stronger.

Our culture is built on:

  • Excellence in execution and outcomes
  • Transparency in communication and decision-making
  • Integrity in how we show up, internally and externally
  • Ownership and accountability at every level
  • Superior-level follow-through that earns deep trust
  • A growth mindset that embraces challenge and feedback
  • A commitment to work that is authentic, transformative, and human-centered—for our clients and our team

We move quickly, speak directly, and hold ourselves to a high standard—because the work we do matters.


 

\WORK ENVIRONMENT

  • Thrive operates as a distributed team; this is a remote role with flexibility in working hours.
  • Travel is expected for high-impact meetings, client visits, and industry events.
  • The pace is fast, expectations are high, and communication is clear and direct—we value excellence, autonomy, accountability, and meaningful, measurable results.