Sales Manager

About our Client:

At DrBalcony, our primary goal is to provide top-quality service and expertise in balcony inspection and design. We prioritize the well-being of homeowners, HOAs, and property managers, keeping their properties safe and compliant. We believe that every project deserves excellence from the ground up. Our mission is to streamline the inspection process by combining cutting-edge technology with unparalleled service, ensuring that every connection between property owners and contractors is as seamless as it is successful. We are here to inspire confidence at every stage of your journey, from finding the perfect contractor to ensuring your vision becomes a reality.

Job Summary 

As a Sales Manager, you will play a critical role in scaling our business by identifying high-potential leads, nurturing long-term customer relationships, and closing deals across residential and commercial channels. This is a high-impact, performance-driven role best suited for a strategic, consultative sales professional who thrives in a fast-paced environment.

Essential Duties and Responsibilities 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.   

Sales Leadership & Customer Engagement

• Own the full sales cycle: prospecting, qualifying, presenting, negotiating, and closing.
• Engage with property owners, property managers, and HOA board members to understand their needs and position DrBalcony’s solutions effectively.
• Deliver compelling product demos and technical presentations tailored to each customer segment (residential, multi-family).
• Act as a strategic advisor and technical expert during both pre-sales and post-sales phases.
• Engage clients in a consultative manner, identifying needs and offering customized solutions that highlight business value.
• Collaborate closely with Sales, Marketing, Product, and Engineering teams to ensure alignment and seamless customer experiences.

Sales Process Engineering

• Design, implement, and optimize the end-to-end sales engineering process, ensuring it supports business goals and scales with growth.
• Define, track, and refine key sales metrics and KPIs, including:
  • Opportunity to closed-won
  • Proposal win rate
  • Sale cycle length
  • Customer acquisition cost (CAC)
  • Pipeline Velocity
• Develop scalable tools, templates, and sales playbooks to increase team efficiency and consistency.
• Analyze historical sales data and pipeline trends to inform strategy and improve conversion rates.
• Support strategic planning in areas such as territory development, market expansion, and competitive positioning.
• Gather and relay market feedback to product and engineering teams to influence product roadmap and innovation.

Team Mentorship & Cross-functional Collaboration

• Mentor and guide lead quality specialists and sales consultants.
• Influence cross-functional initiatives without direct authority, especially across marketing, engineering, and product teams.
• Contribute to training, onboarding, and documentation for new sales hires.
• Manage a team of 2-3 consultants and own daily metrics.

Qualifications

Education:

• Bachelor’s degree in Engineering, Business, or related field required. MBA or technical master’s preferred.

Experience:

• 5+ years in solutions consulting, sales engineering, or technical sales
• Minimum 2-3 years in a senior or leadership role
• Proven success in B2C sales environments with complex or customizable solutions
• Experience in optimizing and scaling sales processes and infrastructure

Skills:

• Strong technical and commercial acumen
• Excellent communication, presentation, and interpersonal skills
• Ability to manage multiple complex projects with minimal oversight
• Proficient with CRM and analytics tools: Salesforce, HubSpot, Metabase (or another BI solution)
• Data-driven decision-maker with strong organizational awareness
• Comfortable working across departments and influencing cross-functionally

Preferred Experience:

• Experience in Property Tech, or Property Management-focused solutions
• Deep understanding of technical solution selling and value-based sales strategies
• Track record of scaling sales engineering or technical sales functions in high-growth environments
• Passion for home design, home services or architecture is a bonus

*Additional Job Duties as Required*