
Administrative Clerk I
ADMINISATRATIVE CLERK I
To learn more and apply for this position, please visit https://www.wilmingtonde.gov/Home/Components/JobPosts/Job/2054/195
DEPARTMENT: Parks and Recreation SALARY: Level 3 ($36,900 - $51,660)
AFFILIATION: AFSCME Local 1102 FLSA: Non-Exempt
The City of Wilmington, a top Delaware employer, Department of Parks & Recreation is an award-winning department that cultivates positive community relationships to offer a variety of recreational, educational and cultural activities to the community. The Administrative Clerk I will provide overall administrative assistance to the nutrition program, including coordination with nutrition sites for training and document completion, food vendors, and verifying inventory for the Summer Feeding Service Program (SFSP) and the Child and Adult Care Food Program (CACFP).
DUTIES AND RESPONSIBILITIES
The Administrative Clerk I provides overall administrative assistance to the nutrition program, including coordination with nutrition sites for training and document completion, food vendors, and verifying inventory for SFSP and CACFP. This individual reports to the Youth & Families Nutrition Program Coordinator and Division Manager. Additional responsibilities include:
- Provides high-level customer service via direct contact with the public, including answering phones, checking voicemails, and greeting constituents.
- Takes and transcribes dictation consisting of letters, memoranda, and other correspondence.
- Composes, dictates, and types of various correspondence and reports in accordance with standard policies.
- Schedules appointments, and screens visitors to the department.
- Processes various paperwork such as purchase orders, petty cash vouchers, etc., and maintains accurate files.
- Arranges interviews as needed and personally handles routine matters
- Prepares and routes various inter-office forms, requisitions, and mail.
- Assigns and reviews the work of small clerical staff.
- Answers various inquiries and explains departmental policies and procedures.
- Verifies eligibility for Nutrition program site using established criteria.
- Troubleshoots by verifying internal documentation and compared to DENARS information for final approval by the Department of Education.
- Conducts cross-data analysis for grant-funded programs, ensuring accuracy in both live documentation and database systems using personally identifiable information.
- Provides support to internal and external programs for the program supervisor, program administrator, grant and program coordinator, youth and families manager, and external partners.
- Performs all related work as required.
EDUCATION AND EXPERIENCE
Graduation from high school or GED equivalency. Considerable experience in performing general office and clerical work of a progressively responsible nature; or any equivalent combination of education and experience. Courses in bookkeeping, accounting, and related computer subjects; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
- Knowledge: Thorough knowledge of business English, spelling, and bookkeeping procedures. Comprehensive knowledge of modern office equipment, filing systems, practices and procedures.
- Skills: Possess good customer service experience in maintaining effective working relationships with employees and the public. Must be able to input data accurately and type 30 wpm. Skilled in the rapid and accurate taking and transcribing of oral dictation.
- Abilities: Ability to perform basic mathematical calculations. Ability to organize and maintain complex records/files and prepare reports from various statistical information. Ability to establish and maintain effective working relationships with employees and the general public. Ability to understand and follow complex oral and written instructions. Must have the ability to work a flexible schedule, including evenings, and weekends as needed.
- Licenses: Possess and maintain a valid driver's license with a good driving record.