Inside Sales Representative

Inside Sales Representative – Join our Sales Team! 

Total Tool is an industry leader providing tools, equipment, rentals, repairs, and custom solutions to keep job sites running safely and efficiently. With over 45 years of experience, we proudly serve our customers with unmatched expertise and service. We’re proud to offer a supportive, team-focused environment where your voice is heard, your contributions matter, and your growth is encouraged.

WHAT YOU WILL DO:

As an Inside Sales Representative at Total Tool, you will play a key role in driving sales and profitability by selling tools, consumables, rental equipment, rigging, and repair services. Full-time, in-office role out of our St. Paul, MN headquarters. Responsibilities include, but are not limited to:

• Come into an established book of business to provide outstanding service to all key customers on our top customer list.
• Answer phone lines promptly and ensure timely responses to customer requests.
• Maintain consistent communication with the Outside Sales team regarding special accounts.
• Continuously source new customers through outbound calling, emailing, and other proactive methods to expand Total Tool’s customer base.
• Develop and nurture strong relationships with key contacts within customer organizations.
• Actively contribute to the growth of our rental, rigging, and repair service lines, identifying opportunities to increase profitability and expand Total Tool’s market presence in these areas.
• Effectively communicate customers' needs and expectations to internal teams, ensuring alignment and delivering exceptional service that exceeds customer goals.
• Provide logistics support to the processing of all orders, ensuring accuracy and efficiency in the delivery and invoicing of goods and services.
• Build and maintain relationships with vendors and their local representatives to leverage our market position and enhance value for customers.
• Provide proactive follow-up to ensure customer satisfaction, addressing any concerns or issues to maintain strong client relationships.

PAY RANGE: 

$60,000 - $65,000+ per year, based on experience, PLUS uncapped commission!

WHAT YOU WILL NEED TO SUCCEED:

• Hardworking, Humble, and Hungry - does cold calling and finding solutions for customers fire you up?
• Interest in learning about the construction and industrial supply industry
• Highly motivated and eager to grow
• Detail-oriented
• An exceptional work ethic
• Ability to work in a team environment

BENEFITS:

We care about our people. That’s why we offer a competitive benefits package designed to support your health, well-being, and future:

• Paid Time Off (PTO)
• Eight (8) holidays off – PAID!
• Medical, dental, and vision insurance
• HSA and 401(k) with employer match
• Company-paid basic life insurance, short-term, and long-term disability
• Voluntary life insurance options
• Dependent Care Flexible Spending Accounts
• Voluntary Critical Illness, Accident, and Hospital Indemnity coverage

PHYSICAL REQUIREMENTS: 

• Employee must be able to communicate effectively in a typical office environment with a standard level of office noise.
• This is a primarily sedentary role, requiring sitting for extended periods of time while working at a computer terminal.  Occasional standing, bending, walking, and lifting is also required.
• The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ready to grow your career while making a difference? Apply today and join a team that supports your success!