Weaver House Case Manager
Organization:
Greensboro Urban Ministry provides opportunities for housing solutions, safe shelter, food, and support services year-round for residents of the greater Greensboro community. Founded in 1967, Greensboro Urban Ministry is a 501(c)3 non-profit organization serving Guilford County, North Carolina.
Our Mission: To express the love of God to our neighbors in need by offering food, shelter, and solutions.
Our Vision: Stable lives for our neighbors.
Our Core Values:
- We welcome all through an open door where neighbors can connect, serve, and grow.
- We love our neighbors with compassion, recognizing that no individual is greater than another.
- We inspire people to initiate personal change while meeting them where they are.
- We understand that sometimes hope is the ultimate gift.
- We value the resources entrusted to our care, and we steward them carefully.
- We believe our community is strongest when nonprofits, faith communities, government, and neighbors work together.
To learn more, visit Greensboro Urban Ministry’s website at https://greensborourbanministry.org/.
Job Title: Weaver House Case Manager
Program/Department: Weaver House Emergency Shelter
Reports to: Director of Case Management
FLSA Status: Full-Time, Non Exempt, Hourly
Supervisory Responsibility: N/A
Position Summary: Provide case management and housing services to clients from Weaver House Emergency Shelter and Winter Emergency (WE) shelter programs.
Work Schedule: Monday-Friday daytime hours with occasional evenings. Flexible schedule to coordinate with client needs.
Pay Rate: $20-$22/Hour (Based on education and experience)
Essential Functions:
- Provide on-going case management to clients (referrals, advocacy, budgeting, etc.) in the shelter and community, as needed.
- Assist clients with obtaining permanent housing and addressing barriers to housing.
- Assist clients with developing the skills for continued bill management and payment for sustainability and prevention of a return to homelessness.
- Engage clients using a client-centered, strengths-based perspective and using motivational interviewing strategies.
- Integrate current social work practices including Systems Theory, and Solutions Focused and Cognitive Behavioral Theory Models.
- Assess issues related to mental health, substance abuse and domestic violence and develop treatment plans to address needs.
- Conduct groups for Weaver House clients using evidence-based models.
- Complete VI-SPDAT assessments as necessary.
- Maintain proper documentation in files and Homeless Management Information System (HMIS).
- Refer residents to appropriate community resources.
- Commitment to Weaver House program mission and vision.
Other Functions:
- Attends agency and program meetings.
- Weekly supervision.
- Attend training related to employment functions and responsibilities.
- Other duties as the Director of Case Management may deem necessary.
- Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time
Equipment Used:
- Telephone, copier, computer, printer, fax machine
Working Conditions:
- General office environment.
Requirements
Education and Experience Requirements:
- A bachelor’s degree in social work, psychology, or relevant social services required.
- Experience in human services preferred.
- Three (3) years of experience in case management preferred.
Other Requirements:
- Speaking, standing, sitting, walking, reading, writing, keyboarding, organizing, problem solving, planning, interpreting data, making decisions, driving.
Key Competencies:
- Interviewing, assessment, case management, advocacy, and clinical skills.
- Strong skills in organization and attention to details.
- Excellent written and verbal communication skills.
- Strong customer service skills.
- Ability to work with people with diverse needs.
- Knowledge of community resources.
- High regard for confidentiality.
- Good understanding of professional boundaries.
- Knowledge of homelessness, Rapid Rehousing and Housing First.
- Knowledge of community resources.
Full-Time Employee Benefits: Health insurance, dental insurance, vision insurance, life insurance/AD&D, short-term and long-term disability, supplemental insurance, 401K retirement plan, and paid time off with 11 observed holidays.