Vocational Services Specialist

Peckham Inc. - Vocational Services Specialist

SUMMARY

The Vocational Services Specialist provides crisis management, vocational services, case management, and human resources support to individuals with disabilities and other barriers to employment. This position provides vocational counseling and coaching to team members to assist them in maintaining employment and providing applicable community resource referrals. The Vocational Services Specialist also provides consultation to Peckham staff to maximize the quality of on-site vocational rehabilitation services.

​MAIN DUTIES AND RESPONSIBILITIES:

Provide intensive crisis intervention, support, and counseling for participants as needed and make recommendations for needed interventions to promote vocational success

Provide person-centered vocational support to individuals with disabilities and other barriers to employment

Deliver one-on-one counseling, coaching, crisis intervention, and/or training with program participants when needed and/or requested

Work to identify strategies to help team member work through everyday crisis and workplace accommodations for program participants to assist them in maximizing their vocational success

Process program-specific intake documents and maintain electronic case files for program participants

Conduct orientation sessions for new participants

Provide person-centered case management services to individuals with disabilities and other barriers to employment

Assist program participants in developing an individualized program plan in consideration of their vocational goals, strengths, interests, functional limitations, and potential utilization of assistive technology and other job accommodations

Work to identify strategies and appropriate assistive technology solutions for program participants to assist them in maximizing their vocational success​

OTHER DUTIES AND RESPONSIBILITIES

Process initial intake documents; Develop and maintain electronic case files

Provide human resources support to program participants, including new hire orientation, FMLA management, interactive process for accommodations and support with corrective action as needed

Communicate with community agencies and provide information about community resources to enhance support services for program participants

Work with an interdepartmental team to monitor participants’ progress and enhance the quality of services provided

Research and build resources and team knowledge to help Team Members navigate community resources and internal resources so they can develop independence and self-sustainability

Clearly and accurately document in case files

Complete required paperwork in a timely manner

May attend community and  Peckham events throughout the year

Maintain a safe and clean work environment

Assist in the training of people with disabilities as needed

Promote Peckham’s vision, values, and services with the highest integrity and ethics to all customers and stakeholders

Miscellaneous related duties as assigned

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

MIMIMUM QUALFICIATIONS

Bachelor's degree

Ability to work through everyday crisis management with team members

Ability to understand both the needs of the business line and the needs of the individual on your caseload

Excellent interpersonal skills and enjoy cultural diversity in the workplace

Ability to research and build resources through community partners and Peckham programs

This position requires passing and maintaining federal and state security background checks. ​

PREFERRED QUALIFICATIONS 

1-year related experience in case management

Licensed Professional Counselor (LPC)

Past experience providing clinical support

Conflict Management skills and experience

Effective Communication and Writing skills

Mentoring and Coaching skills and experience

Problem Solving and quality focus

Stress Management Abilities

Understanding of public policy and applicable laws

Ability to research and build resources through community partners and Peckham programs

COMPENTENCIES

Clinical Support

Confidentiality

Conflict Management

Effective Communication

Effective Writing

Mentoring and Coaching

Problem Solving

Quality

Stress Management