Account Executive - Ticket Operations and Sales

This position is Open until filled. Early applications are encouraged as the position may close before the listed deadline once a suitable candidate is found.

Summary of Job Duties:

The Account Executive, Ticket Sales role will generate revenue using all sales methods, including cold calls, face to face appointments, prospecting, and networking. This position will interact and work together with Razorback Ticket Center Staff, Marketing, the Razorback Foundation, and other external partners on all ticket sales initiatives and campaigns. They will process orders through the Paciolan ticketing system for season, single game, and premium ticketing options for all home ticketed sporting events. This position is responsible for annual and monthly new revenue goals as well as ticket renewals for assigned accounts throughout the off-season. This position is designated as weather/event essential.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Minimum Qualifications:

Bachelor’s degree from an accredited institution of higher education

Customer service or sales experience

Experience making sales through inbound and outbound phone calls

Experience in Microsoft Word, Excel, Power Point, and Outlook

Preferred Qualifications:

Demonstrated ability to record 60-80 phone calls per day

Demonstrated ability to record 100-120 total contact activities between phone calls, email, text, and in-person appointments 

Experience handling multiple assignments and responsibilities in a fast-paced environment

Experience in a college athletics department and/or professional sports organization as a staff member or student-athlete

Paciolan ticketing system experience

Bilingual (English/Spanish)

Knowledge, Skills & Abilities:

Knowledge of NCAA Compliance rules and regulations

Competitive and highly motivated

Strong organizational and time management skills

Excellent oral and written communication skills

Customer Service and problem-solving skills

Ability to prospect, establish, research and close ticket sales leads through cold-calling, face-to-face appointments, and networking

Ability to work flexible hours including nights, weekends, and holidays

Ability to maintain confidential and sensitive information

Ability to navigate multiple sporting venues for client in seat visits and facility tours

Ability to multitask various call campaigns while maintaining call volume standards

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Jarred Witt, HR Coordinator - Athletics, jarredw@uark.edu