Program Manager, Data and Reporting

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Arizona State University’s W. P. Carey Career Services Center team is seeking a Data and Reporting Program Manager who enjoys looking as data points for various angles to be able to identify key trends, themes and patterns and use those to inform stakeholders.  If you like working with professionals to use data to identify key insights, apply critical thinking skills to make decisions, impact the reputation of a nation’s largest business school with employment outcome data, and are looking to develop and grow your own career, this may be the role for you!

This position on the Operations team is responsible for leading data collection, analysis across the office, reporting efforts, while also supporting and maintaining various stakeholder relationships at the W. P. Carey School of Business. With a strong emphasis in the employment outcomes process this role involves a balance of strategic planning for multiple stakeholders and day-to-day management to support the career services department’s goals, with a strong emphasis on providing actionable insights through data and reporting to enhance student outcomes and employer engagement

This position is a part of the Operations team, reporting to the Director of Operations. The Operations team at-large works in collaboration with our Employer Engagement and student-facing Career Management teams to help educate employers on the best ways to connect with students and alumni.  This position also works collaboratively with external partners to CSC including student-led organizations, ASU Career Services, TSO, and the larger university, to define partnerships and ensure we have the resources necessary for success.

Salary Range: $60,000 - $65,000; to commensurate with education and experience

Minimum Qualifications:

Bachelor's degree in a related field AND five years administrative/coordination experience; OR, Master's degree in field appropriate to area of assignment AND three years administrative/coordination experience; OR Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Essential Duties:

Data and reporting

Design and implement processes for accurate and consistent data collection across career services function

Develop, maintain, and enhance dashboards and reporting tools to monitor student engagement, employer activity, and program effectiveness

Analyze student outcome data (e.g., internships, full-time employment, graduate school) and prepare reports for accreditation, rankings, and internal decision-making

Partner with staff to define metrics of success and ensure program data is effectively captured and communicated

Translate complex data sets into clear, actionable insights for leadership, staff, faculty, and external stakeholders

Ensure compliance with university, accreditation, and national reporting standards (e.g., MBA CSEA, NACE, and other ranking and reporting agencies)

Train and support staff in data entry, interpretation, and use of reporting tools

Proactively identify trends and provide recommendations to inform strategic planning and continuous improvement initiatives

Management and supervisor of data student workers and MBA graduate student

Client and stakeholder management

Support and maintain relationships with stakeholder and campus partners

Manage, build out, and support first destination survey creation, collection, and analysis process

Work closely with Sr. Associate Director, Career Management on student facing data initiatives, specifically employment outcomes, annual reports, and other key projects

Build and maintain relationships with student led clubs, leaders, and departments to understand data requests and metrics for success

Collaborate with other ASU career centers on university wide

Serve as point of contact to all career and partner vendors

Professional practice

Maintain a working knowledge of local and national employment university recruiting trends and their actual and potential impact on the hiring of college students and graduates

Learn best practices in the business of talent and how that is operationalized at W. P. Carey for existing, developing, and new recruiting partners

Understand student profiles, degree programs, and career navigation programming for the W. P. Carey student populations

Desired Qualifications:

Demonstrated proficiency in Microsoft Excel and at least one reporting/visualization tool (e.g., Tableau, Power BI)

Evidence of effective communication skills, including the ability to present data findings to non-technical audiences

Experience supporting diverse stakeholders and managing multiple projects simultaneously

Demonstrated experience with data analysis, reporting, and visualization tools (e.g., Tableau, Power BI, Excel, or similar)

Knowledge of higher education reporting standards (e.g., NACE, MBA CSEA) and experience preparing outcome reports for accreditation or rankings

Strong analytical skills with the ability to translate complex data into actionable insights for decision-making

Experience developing dashboards, scorecards, or data models that support organizational strategy

Familiarity with survey design, administration, and analysis (Qualtrics, Google Forms, or similar tools)

Demonstrated success in ensuring data integrity, consistency, and compliance across systems

Ability to partner with staff to define success metrics and embed data practices into daily operations

Working Environment:

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse (75%); required to stand for varying lengths of time and walk moderate distances to perform work (10%) Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds (15%) Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts. Ability to clearly communicate verbally, read, write, see and hear to perform essential functions. Regular use of standard office equipment including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone and associated computer/technology peripherals.

This position is based on-campus at ASU’s Tempe Campus. Scheduled hours are Monday through Friday, with occasional extended hours, including early mornings, evenings and/or weekends. The team is currently offering flexible work arrangements in a hybrid structure. 

ASU is a diverse enterprise with a wide variety of work and learning modes, locations and a commitment to sustainability, innovation and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market. 

Hybrid work is an arrangement where employees spend a minimum of 60% of their regular work week at their primary ASU work location. Dean or vice president-level approval is required.

Department Statement:

The W. P. Carey School of Business at Arizona State University is the largest business school in the United States with more than 23,000 students and 120,000+ alumni worldwide. From our world-renowned faculty representing six continents to thousands of outstanding students who join us every year, the W. P. Carey School welcomes Inclusive Excellence and encourages global thinking. The W. P. Carey School is internationally recognized for its leadership in business education, groundbreaking research and innovation, and renowned faculty, making us one of the top-ranked business schools in the country.

W. P. Carey prides itself on being a place “where business is personal.” Business is personal means that kindness, courtesy, and respect lead our actions. We care for each other and support one another. We’re proud of that commitment, and look forward to it shaping your experience at W. P. Carey. Learn more at wpcarey.asu.edu.

All we do at ASU is guided and inspired by the University Charter, which reads:

ASU is a comprehensive public research university, measured not by whom it excludes, but by whom it includes and how they succeed; advancing research and discovery of public value; and assuming fundamental responsibility for the economic, social, cultural and overall health of the communities it serves.

The W. P. Carey School of Business continually strives to foster a welcoming and inclusive environment.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$13498.htmld

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

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Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.