Network Administrator

LANGLADE COUNTY JOB DESCRIPTION

NETWORK ADMINISTRATOR

Department:                      Information Technology

Reports to:                          IT Director

Grade/Wage:                    Grade 10; $60,320.00 to $76,960.00

FLSA Status/Hours:          Exempt, 40 Hours per week

Revised:                               9/22/2025

Summary:

Under the direct supervision of the IT Director, responsible for the evaluation, implementation, maintenance, troubleshooting, analysis, and support of all aspects of personal computers & software in all county departments and provides network infrastructure support for the county’s voice communication system, local area networks, and enterprise network.  In the event of a natural or man-made disaster that may threaten the area, the employee will be required to perform emergency duties as directed.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential function satisfactorily and in a timely manner. The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required or assigned.

• Support, update, and troubleshoot the Enterprise Network, Local Area Networks, and remote functions.
• Maintains documentation of procedures, system configurations, and user configurations.
• Supervise and oversee the security of the enterprise network including user profiles and configurations, anti-virus software, firewalls, etc.
• Continually analyze ways of making the Enterprise Network and Local Area Networks more secure, productive, and efficient.  Implement advances to security measures.
• Monitor IT infrastructure and evaluate threats that could potentially breach the network.
• Conduct security assessments through vulnerability testing & risk analysis.
• Perform internal and external security audits.
• Supervise and oversee the enforcement of all policies pertaining to hardware, software, and Internet access, including compliance with copyright-protected material.
• Supervise and oversee cabling priorities to accommodate individual department needs.
• Assists in the review, analysis, and evaluation of computer applications and hardware.
• Monitor/troubleshoot network stability & performance and take necessary corrective action for any issues.
• Research and recommend new technologies as applicable to the county departments.
• May be required to respond to trouble calls outside of normal work hours.

 The following responsibilities are in conjunction with the IT Support Technician

• Supervise, oversee, provide support, installation, and troubleshooting of connectivity and Internet access.
• Perform setup of new or replacement units for users ensuring the equipment is functioning properly.
• Maintain & troubleshoot sound systems, video conferencing, and cameras/surveillance systems.
• Provide users with overview training in the operation of personal computers and printers.
• Provide advanced Tier II help to users & assist Tier 1 with high support volumes.
• Perform preventive maintenance to all computers and printers. Troubleshoot PC hardware and software problems by performing appropriate tests.
• Responsible for maintaining a current inventory of all County computers and software.
• Performs upgrades of existing hardware and software.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Associate degree in Computer Networking or related information technology field or a minimum of four (4) years of experience in information technology and/or computer networking. OR Any combination of education and experience that provides equivalent knowledge, skills and abilities.

Knowledge, Skills and Abilities:

• Ability to work with limited daily supervision and make accurate, rapid and independent decisions regarding routing, planning, scheduling and completing office work priorities and duties.
• Excellent organizational skills, high level of maturity with a strong degree of self-direction and motivation required.
• Knowledge of Microsoft Windows Operating Systems and Microsoft Office.
• Knowledge of VMware.
• Basic knowledge and understanding of standard cabling practices in an Enterprise Networking environment including CAT5/CAT6, fiber optics, and network equipment.
• Knowledge of current software and hardware in general use by the county (not required to possess knowledge of any specialized computer software or hardware).
• Knowledge of computer networks, firewalls, switches, routers, etc.
• Ability to work under pressure in meeting deadlines.
• Ability to communicate effectively verbally and in writing.
• Ability to understand and carry out complex oral and written instructions.
• Ability to appreciate and maintain the confidential nature of the position.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk or listen.
• The employee frequently is required to stand, walk and sit. 
• The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch or crawl. 
• The employee must occasionally lift and/or move up to 50 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Normal office working environment with little or no discomfort from temperature, dust, noise, wetness or the like. 
• The noise level in the work environment will range from quiet to moderately loud. 

Langlade County is an Equal Opportunity Employer. In compliance with the American Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.