Client Services Coordinator

About Premier Health Group 

Premier Health Group is a leading healthcare organization at the intersection of research, policy, advocacy, and operations. We collaborate with domestic and global stakeholders to optimize healthcare delivery systems worldwide, leveraging technology and AI. Our mission is to provide transformational impact by combining compassionate care with cutting-edge solutions, improving outcomes for individuals and families both locally and globally.

In addition to our research and technology-driven initiatives, our subsidiaries deliver trusted homecare services, ensuring that patients receive high-quality, compassionate care in the comfort of their own homes. This hands-on approach allows us to complement our systemic work with direct community impact, creating a comprehensive model of healthcare that is both human-centered and technology-enabled.

Client Services & Data Coordinator 

Location: Washington, DC
Employer: Premier Health Group

About the Role
The Client Services & Data Coordinator is the first point of contact for families, patients, and partners at Premier Health Group. More than a traditional receptionist, this role combines frontline client engagement with data and systems management. You will support both daily office operations and the integration of data into our care processes, helping ensure smooth workflows in a regulated home health environment.

Key Responsibilities

• Client & Patient Engagement
  • Serve as the primary contact for incoming calls, visitors, and inquiries
  • Provide high-quality, professional communication to families, clients, and healthcare partners
  • Coordinate appointment scheduling and intake processes using digital platforms
• Data & Records Management
  • Input and maintain accurate records in electronic health records (EHR) and internal databases
  • Track referral and intake data for reporting and compliance purposes
  • Generate and distribute reports to support administrators and clinical teams
• Operational Support
  • Assist with compliance-related documentation for DC Department of Health and Medicare/Medicaid programs
  • Support daily operations including scheduling coordination and resource tracking
  • Collaborate with administrators on process improvements using technology tools

Qualifications

• Associate or bachelor’s degree preferred (Healthcare Administration, Public Health, Business, or related)
• Strong organizational and data-entry skills with attention to detail
• Proficiency with digital systems, EHRs, or data management platforms
• Excellent communication and customer service skills

What We Offer

• Competitive salary with full benefits package
• Opportunity to advance into data, operations, or administrative leadership tracks
• Exposure to healthcare technology and AI integration in patient services