AT&T Account Trainee

About the Role

Looking to launch your career with hands-on experience, structured training, and a supportive team? As an Account Trainee, you’ll represent the AT&T brand while building career-ready skills in communication, teamwork, and problem-solving. This role is designed for early-career professionals and recent graduates who want to grow, learn, and set a strong foundation for their future.

What You’ll Do

Welcome customers and introduce them to AT&T’s products and services.
Explain features, promotions, and account updates in a clear and approachable way.
Assist with account setup, troubleshooting, and upgrades.
Accurately process customer details and transactions.
Collaborate with teammates to achieve store goals.
Stay up to date on AT&T services to provide confident, accurate guidance.

What We’re Looking For

Strong communication skills and genuine interest in helping others.
Eagerness to learn in a fast-paced, team-oriented environment.
Professionalism, reliability, and a positive attitude.
Previous retail or customer service experience is a plus (not required).
Interest in developing transferable skills such as client support, account coordination, and leadership.

Compensation & Benefits

Base salary: $41,000 – $53,000 annually.
Structured performance incentives.
Paid training with one-on-one mentorship.
Professional development opportunities with a pathway into leadership.
Collaborative, supportive team culture.

Why Join Us?

At Synaxus, we know the first steps in your career matter. That’s why we invest in mentorship, training, and growth opportunities to help you succeed. You’ll gain real-world experience representing a leading telecommunications brand while developing skills that transfer to any career path. Whether you’re a recent graduate or someone ready to begin a professional journey, this role offers the foundation you’ve been looking for.