Medical Administrative Assistant Intern

Position Overview

We are seeking a detail-oriented and motivated Medical Administrative Assistant Intern to join our psychiatric practice. The intern will support daily administrative operations, assist with patient communications, and help maintain an efficient, patient-centered environment. This is an excellent opportunity for individuals interested in healthcare administration and mental health services.

Key Responsibilities

• Greet and assist patients in person, by phone, and via electronic communication.
• Schedule and confirm patient appointments, manage calendars, and coordinate with clinical staff.
• Maintain accurate and confidential patient records in compliance with HIPAA regulations.
• Assist with insurance verification, billing, and processing of patient forms.
• Prepare and organize medical documents, correspondence, and reports.
• Support the intake and discharge process for patients.
• Perform general office duties, including filing, scanning, faxing, and data entry.
• Communicate effectively with patients, families, and healthcare professionals.
• Assist with special projects and administrative tasks as assigned by the supervising psychiatrist.

Qualifications

• Currently enrolled in or recent graduate of a healthcare administration, medical office, or related program preferred.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Proficient in Microsoft Office Suite and Google Workspace, and comfortable with electronic health record (EHR) systems.
• Professional demeanor and commitment to patient confidentiality.
• Interest in psychiatry or mental health is a plus.

Learning Opportunities

• Gain hands-on experience in a psychiatric clinical setting.
• Develop knowledge of medical office operations and healthcare administration.
• Enhance communication and organizational skills.
• Learn about patient care coordination and mental health services.