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Your Role as Office Assistant II -duties include but are not limited to:

  • Provide administrative support to the Out-of-School Time Programs Unit in various capacities.
  • Provide legendary customer service assistance to customers, supervisors, and site staff in person, by phone and e-mail.
  • Perform administrative and clerical tasks such as data entry, filing, emailing, and utilizing a call center agent phone system.
  • Prepare and type routine, difficult and/or confidential correspondence and reports.
  • Communicate and disseminate unit wide information.
  • Maintain unit and employee data.
  • Schedule staff for important, deadline driven, training and certification classes.
  • Collect, research, and communicate survey information.
  • Generate, prepare and disseminate reports to program staff and supervisors.
  • Proofread documents for accuracy and adherence to city-wide standards.
  • Take meeting notes and transcribe to acceptable format to be sent unit wide.
  • Provide technical assistance to customers and staff.
  • Work in multiple database and software systems simultaneously.

Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on the current workloads and department needs.

MINIMUMS: High school or GED plus one year (1) of experience in fields providing the required knowledge, skills and abilities, such as clerical or office assistant; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

This position is being advertised as a pool, and applications will be used to fill current vacancies and any other similar Office Assistant II positions that become available within six (6) months from the closing date of this posting.

The position you are applying for is designated as Alpha I, requiring the selected candidate to work, regardless of the City’s operational status. All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

As a condition of employment, all employees must attend P&R Connection (Department Orientation). If selected for the position, you will be provided an approximate training date at the time of hire. Training is held from 8:30am-5:00pm, every other Friday, at the Parks & Recreation Administration Building. When an exemption is permittable, a hybrid version of the training is available, but will require training attendance on a weekend.