Adult Mental Health Case Manager

General Description

Under the general direction of the Crisis Services Program Manager, responsible for clinical screenings, assessments, follow-ups, crisis intervention, and determining service eligibility based on consumer needs. Coordinates and links to needed services as determined by screening and assessments conducted. Provides clinical interventions to address the need for on-going outpatient services and/or inpatient admission. Responsible for appropriate documentation of said clinical interventions.  This position requires minimal travel and flexible hours.  Works under general supervision, with moderate latitude for the use of initiative and independent judgment. 

Minimum Qualifications

As the Local Mental Health Authority, a qualified mental health professional (QMHP-CS) with demonstrated and documented competency in the work to be performed is defined as an employee with a minimum of a bachelor's or advance degree from an accredited college or university with a major in psychology, social work, medicine, nursing, rehabilitation, counseling, sociology,  human growth and development, physician assistant, gerontology, special education, educational psychology, early childhood education or early childhood intervention. 

Must have reliable transportation. May use personal vehicle to conduct business. Must have a valid driver's license at all times, liability insurance and a good driving record.

Preferred: Experience working with

persons with serious mental illness. Bilingual in both English/Spanish

Knowledge, Skills, and Abilities

• Demonstration of the clinical competencies required by agency-approved, standardized training
• Computer literate
• Ability to participate as a team member 
• Basic understanding of mental illness, common signs and symptoms, and able to identify difficulties with coping in community settings
• Considerable knowledge of assessment techniques and tools
• Knowledge of client care techniques, and of treatment, therapy and of developmental programs
• Ability to assess client needs, to coordinate client services and to provide guidance to others.
• Ability to work with others and to gain and retain the confidence of persons being instructed, guided, or directed
• Ability to communicate effectively.
• Ability to formulate, organize, and implement a plan of action.
• Knowledge of community resources; of case management principles, objectives, standards and methods; and of program policies and procedures.
• In the course of being employed, understands and implements trauma informed care practices.