Victim Services Coordinator
The Victim Services Coordinator position will be responsible for day-to-day services provided to Your Safe Place -The San Diego Family Justice Center clients and will report directly to the YSP Director of Client Services.
Victim Services Coordinator positions conduct client screenings and intakes; answer calls from the public; provide crisis intervention, crisis management, and direct service referrals; develop individualized safety plans and conduct comprehensive needs and danger assessments; coordinate services of community partners; submit email filings of restraining orders and complete related tasks, update database and records; act as confidential advocate for domestic violence, sexual assault, and sex trafficking victims during forensic examinations, contact with prosecutors, law enforcement, the courts, and other related agencies; may accompany victims testifying in court proceedings and provide overall support to YSP clients; assist with special events; attend community outreach events as requested; research and identify resources for clients and maintain an up to date YSP resource guide; and perform other duties as assigned.
NOTES:
- The following special salary wage increase is scheduled to take effect for Victim Services Coordinator: 5% effective 1/1/26
- Eligible benefitted employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employees Retirement System (SDCERS).
- Victim Services Coordinator positions may require Spanish bilingual communication skills for which an additional $1.40 per hour may be paid.
MINIMUM REQUIREMENTS
You must meet the following requirements on the date you apply, unless otherwise indicated.
EXPERIENCE: One year of full-time experience performing crisis intervention for individuals involved in violent, traumatic, or sensitive situations. Qualifying experience must include ONE of the following:
- Screening, evaluating, or identifying individual’s needs.
- Providing appropriate assistance or referral.
NOTES:
- A Bachelor's Degree or higher in Social Services, Criminal Justice, Health Services, Psychology, Sociology, Criminology-Victimology, Women & Gender Studies or a closely related field may be substituted for the required experience.
- City of San Diego employees using Out-of-Class Assignment (OCA) experience to qualify must submit written documentation signed by their appointing authority or payroll specialist, detailing the work performed, dates, and total number of qualifying OCA hours. OCA experience without the required documentation will NOT be considered.
LICENSE: A valid California Class C Driver License is required at the time of hire.
HIGHLY DESIRABLE:
- Bilingual communication skills.
- Experience providing confidential advocacy to crime victims.
- Experience maintaining confidentiality and providing excellent customer service to a large volume of individuals seeking assistance related to domestic violence, elder abuse, family abuse, sexual abuse, and sex trafficking.
For official information and to apply, please visit sandiego.gov/jobs.