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Candidates with experience in a customer service-related setting are encouraged to apply.

This position is limited to candidates with a Federal Work-Study Program award. To verify you have a work-study award, please go to your One.IU.edu account (look under Student Center and Financial Aid Summary). If you have an award, it will be listed with the rest of your financial aid (e.g., loans, grants, scholarships).

  • Knowledge, Skills, and Abilities:
  • Demonstrated skill in communicating
  • Working knowledge of Microsoft Word, Excel, and PowerPoint
  • Comfortable answering the phone and returning phone calls when necessary
  • Ability to work effectively with diverse populations
  • Ability to professionally communicate student perspectives to staff and faculty
  • Ability to learn new technology in support of events and office support
  • Ability to positively represent IUIndianapolis and the Department of Chemistry & Chemical Biology
  1. Greets and directs all visitors, including students, faculty and deliveries. 
  2. Handles incoming calls, supplies information to callers, relays messages.
  3. Performs basic clerical tasks and assists other administrative staff with overflow work, including word processing, data entry and internet research tasks. 
  4. Operates basic office equipment. 
  5. Sorts and distributes incoming and outgoing mail.

In accordance with IUPUI Profiles of Learning for Undergraduate Success, experience in this position will help students become acquainted with the following profiles:

  • Communicator-The ability to listen, write, and speaker effectively. The ability to assess a situation, seek multiple perspective, gather more information if necessary, and identify key issues that need to be addressed.
  • Innovator-The ability to design, plan, organize, and implement projects and tasks within a specific timeframe.
  • Problem Solver-The ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments. The ability to find/create solutions to problems using creativity, reasoning, past experiences, and available information and resources.