Database Marketing Account Manager
AltaVista is seeking an organized and analytical individual to manage marketing account operations for our clients, while ensuring partner and customer satisfaction.
Duties & Responsibilities
- Execute email marketing strategy on behalf of clients
- Track analytics and campaign results, internally & externally
- Communicate regularly with clients to discuss current marketing efforts and strategy
- Build and maintain strong customer relationships through phone calls and email communication
- Provide appropriate solutions and resolve any issues in an attempt to retain clients
- Work within CRM to maintain accurate contact and account records
Qualifications
- Excellent verbal and written communication skills
- Strong organizational skills and the ability to multi-task
- Experience providing superior customer service
- Ability to think and work independently and as part of a team
- Analyze information skillfully and find effective solutions to problems
- Experience working with Microsoft office suite including Excel
- Experience working with database or CRM software
- Ability to identify process inefficiencies and recommend improvements