Program Operations Specialist

The Program Operations Specialist reports through the Community Relations department but works very closely with the Dean of the College of Heath Professions and the Student Admissions staff as well as others at Upstate who are doing any pathway and pipeline programs to attract students or community members to Upstate Medical. This position will the be the program builder for the SLATE Outreach module and be the main point of contact to manage  the information relative to prospective students and community member engagement. This position has the primary responsibility to build the SLATE portion of the outreach site following agreed and acceptable data standards.

The Program Operations Specialist will assist in building out communication campaigns to system enrollees and creating reports to provide data to evaluate the impact of outreach programming efforts.

Minimum Qualifications:

Associate Degree in Computer Science or Information Management Technology or a related field and 3 years experience with customer relationship management software or an equivalent combination of education and experiance. Good communication skills both verbal and written are required. A detailed, motived person is needed, as well as someone who can work semi-independently and be able to be flexible to pivot when necessary, as the work can be variable.

Preferred Qualifications:

Bachelors Degree or higher in Computer Science or information Management Technology or a related field. Experience with SLATE is preferred. Project Management experience is a plus. Ability to work with all different teams in building a healthcare educational database is preferred.

Work Days:

Monday-Friday 8:30 am - 4:30 pm

Message to Applicants:

Salary Range-$60,406-$66,000

Recruitment Office: Human Resources