Student Success Intern, Chartwells Higher Ed / Bowling Green State University (Co-Op)
Join our rotational co-op program designed to provide hands-on experience in both hospitality and business operations. Over the course of the term, you’ll work alongside experienced mentors in safety, culinary services, catering, sustainability, human resources, marketing, finance, and operations—building the skills to launch your career in hospitality or business management.
Key Responsibilities
- Hospitality Operations – Learn safety and food safety protocols, train across multiple food service stations, assist in menu planning, cost control, and sustainability initiatives.
- Catering & Events – Support setup, menu planning, ordering, and client interaction; participate in Banquet Event Order (BEO) meetings; learn CaterTrax software.
- Human Resources – Assist in recruitment, onboarding, training, and associate engagement programs; participate in job fairs and orientation sessions.
- Operations Management – Shadow FOH and BOH managers, lead pre-service meetings, review operational standards, assist with scheduling and labor reporting.
- Marketing & Promotions – Conduct marketing audits, plan and promote events, manage social media content, support meal plan marketing.
- Finance – Complete MyFinance and COGA training, review P&L statements, track KPIs, and present improvement proposals.
Skills You’ll Gain
- Leadership & teamwork
- Food safety & allergen awareness
- Event planning & execution
- Marketing & social media management
- Financial analysis & reporting
- HR & operations system proficiency
Qualifications
- Enrolled in Hospitality, Business, Culinary, Marketing, or related program
- Strong communication & interpersonal skills
- Eager to learn and rotate across departments
- Proficient in Microsoft Office; hospitality/POS systems a plus
- Flexible schedule; some evening/weekend availability may be required
Job Summary
This position is paid, but not eligible for benefits such as medical, relocation, or housing.