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College Intern - Innovation & Performance - General

City of Pittsburgh
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POSITION SUMMARY

 

College Interns assist the Department of Innovation and Performance in achieving departmental goals and objectives by working to complete assigned tasks and projects. Interns may be assigned to work with any of the dynamic teams within I&P based on the intern's interests and abilities. I&P has a broad range of responsibilities across twelve distinct areas: IT Service Desk, CyberSecurity, Infrastructure/Network, IT Devices, Software Applications, Geographic Information Systems (GIS), Innovation, 311 Response Line, Cable TV, Communications Services, Administration, and Data Services. Each year these teams employ interns to work on distinct, value-added projects that have a positive impact on our customers, such as: 

Project Support Intern - assists an IT Project Manager to plan and manage a technology implementation project for City departments. 

IT Service Desk Intern - solves reported issues with computers for internal customers.

Innovation Team Intern - manages community events such as the Inclusive Innovation Meetups.

Data Services - helps obtain and derive insight from data for internal and public audiences. 

Admin Intern - assists the Admin team in receptionist duties, drafting and revising employee policies and procedures, invoice consolidation, and establishing a new invoice approval process. 

Communication Services Intern - assists with Content Management System implementation including but not limited to, content migration, city department communications, new and current application training, city branding, graphic design and reporting. 
 

Department:  Innovation & Performance
Salary: $15.00 per hour
Union: Non-Union
Civil Service Classification: Exempt

 

REQUIREMENTS

 

GENERAL REQUIREMENTS:

You must submit or show proof of all the following at the time of application (unless otherwise indicated below) or your application will be disqualified. Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.

  • Applicants must submit a complete application, including education, work experience, a resume (if applicable), and completed supplemental questions.
  • Applicants must become residents of the City of Pittsburgh prior to employment and remain a resident throughout employment.
    • Click here to view a map of City of Pittsburgh neighborhoods. 

NOTE: For paid internships, the City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions.  The background investigation includes, but is not limited to, criminal background, driver's license, and City of Pittsburgh real estate tax payments.  Candidates may be disqualified from consideration based on the results of their background investigation, as it relates to the job for which the applicant is being considered. 

 QUALIFYING REQUIREMENTS:

Your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position.  You will receive notice of your eligibility status.

  • WORK EXPERIENCE: None required for this position. 
  • EDUCATION/TRAINING: Must be currently enrolled and taking classes in an accredited college or university undergraduate or graduate program; OR have graduated within the last six (6) months.
  • EQUIVALENCY: None permitted for this position.

 

CIVIL SERVICE EXAMINATIONS

If you meet the qualifying requirements listed above, you will be sent a letter of admission (when applicable) for the following examination(s). You must pass the written and/or performance examination(s) in order to have your name placed on the official Civil Service eligibility list for this position. Candidates who receive job offers must pass a medical examination (when applicable) prior to start date.

  • Written:  None required for this position.
  • Performance:  None required for this position.
  • Medical:  None required for this position.

 

POSITION DUTIES

 

  • Contributes to departmental goals by completing assigned tasks and projects.
  • Coordinates work in conjunction with project timelines; may liaise with city departmental contacts as well as the I&P Client Services Team.
  • May be required to physically move equipment and supplies periodically, weighing up to 40 pounds.
  • May analyze statistical data, complete surveys, conduct research, and develop reports.  
  • May assist in developing marketing materials and in developing and maintaining social media campaigns.      
  • May maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • May provide general administrative support to staff.
  • May provide primary phone coverage (first to answer all incoming calls).
  • Performs such other related tasks and duties that are assigned or required.

Click here to view the full job description, including knowledge, skills, abilities, and working conditions for this position.  Locate and click on the position title to view the complete job description.