Sheriff's Aide

Why join the Contra Costa Office of the Sheriff? 

The Contra Costa County Office of the Sheriff is the largest law enforcement agency in Contra Costa with over 1,100 sworn and professional employees dedicated to providing the highest level of law enforcement and customer services.
 
The Office of the Sheriff offers a full range of services to over 1,000,000 residents in the 715-square-mile county. The duties and mission of the Sheriff's Office are unlike most police agencies. Responsibilities include unincorporated area policing, contract cities (Danville, Lafayette, and Orinda) and special districts, air support (helicopters), marine patrol, dispatch, investigations, coroners, county detention facilities, custody alternative, court security, forensic services, police academy, and Office of Emergency Services.
 
The Sheriff's Office is currently recruiting to fill six (6) vacancies in the Sheriff’s Aide classification within the Martinez Detention Facility and the West County Detention Facility.

Sheriff’s Aides at both Detention Facilities are responsible for several critical functions within the facilities. The facilities operate on a 24/7 basis and are always staffed by at least one Sheriff’s Aide. Sheriff’s Aides are responsible for monitoring and overseeing video surveillance within the facilities in conjunction with security controls. Sheriff’s Aide functions also include screening and searches of visitors coming into the facility, sorting and filing of various records and property, and preparing and processing various forms and paperwork. Sheriff’s Aides work closely with sworn staff to operate and maintain facility operations.
 

We are looking for someone who is:

• Team-oriented. Can work effectively in a collaborative setting.
• An effective communicator. Is able to proactively share information when needed.
• Customer-service oriented. Is able to assist customers promptly and effectively.
• Adaptable. Is able to move seamlessly from one task to another.
• Skilled at multitasking. Is able to handle multiple responsibilities successfully.
• Confident. Is able to approach their duties with capability and assurance.
• An innovative problem solver. Is able to approach problems with creativity and respond quickly to challenges with effective solutions.

What you will typically be responsible for:

• Monitoring security and safety systems for warnings and communications.
• Communicating pertinent information clearly through radio transmissions.
• Maintaining accurate records of inmate clothing, property, and belongings.
• Preparing and processing a variety of paperwork, forms, and reports.
• Documenting and maintaining daily activities in accurate and up-to-date logs.
• Managing emergency and non-emergency requests in a timely manner.
• Assisting in processing and conducting security checks of incoming visitors.
• Answering and directing incoming phone calls.

A few reasons you might love this job:

• You will take on various tasks and duties that provide experiences for professional growth.
• You will work as part of a positive and supportive team environment.
• You will work a schedule designed to support cooperation and balance.
• You will be supported by expert trainers and a training program that prepares you to excel.

A few challenges you might face in the job:

• You will need to shift focus quickly to meet the unpredictable needs of the facility.
• You will respond to critical events, occasionally, that may unfold at a fast pace.
• You will work independently, often in a secure, isolated control room.

Competencies Required:

• Reading Comprehension: Understanding and using written information.
• Attention to Detail: Focusing on the details of work content, work steps, and final work products.
• Professional Integrity and Ethics: Displaying honesty, adherence to principles, and personal accountability.
• Writing: Communicating effectively in writing.
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
• Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations.
• Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards.
• Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity.
• Self-Management: Showing personal organization, self-discipline, and dependability.
• Informing: Proactively obtaining and sharing information.
• Building and Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships.

Read the complete job description at www.cccounty.us/hr.

The employment list established as a result of this examination will remain in effect for up to six (6) months.

Minimum Qualifications

License Required:   Possession of a valid California motor vehicle operator’s license.  Out of State valid motor vehicle operator’s license will be accepted during the application process.

Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate AND completion of at least 15 semester or 20 quarter units from an accredited college or university which included at least one course in each of the following three subject areas: (1) English Composition or Report Writing, (2) Mathematics, (3) Psychology or Sociology.
 
Experience: One (1) year of full-time, or its equivalent, experience in a customer service position which must have included responsibility for interpretation and application of rules and policies, and the processing of documents.
 
Substitution: Completion of an additional 30 semester or 45 quarter units at an accredited college or university may be substituted for the required experience.
 
Typing Proficiency:  Ability to accurately type at a speed of not less than 30 words per minute.
 
Background: Must pass a thorough background investigation, including a polygraph, conducted by the Contra Costa County Sheriff’s Office.

Desirable Qualifications:

• College education equivalent to an AA degree
• Knowledge and familiarity with usage of common office equipment
• Previous experience answering phones and greeting the public
• Previous experience using simple mathematics to process fees and cash transactions
• Previous experience using electronic and manual document filing methods