Golf Management Internship - 2026

Outside Services:

• Greeting all overnight guests - assisting with luggage and valet service.
• Greeting all golfing guests - assisting with golf bags, caddies, directions & parking.
• Managing the Practice facility and the Drumlin putting course.
• Moving & tracking luggage for overnight guests – arriving and departing.
• Stocking and maintenance of the locker rooms on property.
• Preparing guests luggage, golf clubs, and vehicles for departure. 
• All other tasks defined in golf operations handbook and by MOD.

Reservations: 

• Answer incoming calls and assist with reservations, confirmations, room need requests, and questions. 
• Understands and communicate the history, products, and services of the golf course. 
• Sell, process, and confirm room reservations using selling techniques and strategies.
• Answer incoming calls within three rings with appropriate greeting. 
• Maintain knowledge of current course events, activities, and hours of operation as well as dining options currently available.

Golf Shop Attendant/Front Desk Services:

• Register all daily golf guests and provide guest all facility information.
• Function as a working member of the golf shop staff.
• Manage tee sheet, Point of Sale (POS), and all other computer functions.
• Sell merchandise and be educated in merchandise sales techniques and products.
• Greet guests warmly and perform registration procedures. 
• Provide guests with appropriate room assignments, room keys, directions to the rooms, while up-selling when appropriate.
• Assist guests with issues and complaints, with empathy and a focus on guest satisfaction. Use supervisor support when necessary.