Associate, Value Creation

Join Entromy, a high-growth startup that is bringing a cutting edge management insights software platform to help Private Equity and Private Equity-backed companies unlock value by elevating the voices of their employees. You'll join our Value Creation team and use our platform's powerful insights to advise CEOs and top Private Equity firms on critical management decisions.

As a member of the Value Creation team, you’ll play a key role in supporting high-impact client engagements and helping deliver insights that drive value for our clients. You’ll work closely with senior team members to bring our product to market and surface data that supports decision-making. You’ll contribute to the success of the Value Creation team, contribute to tangible results across private equity firms and their portfolio companies, while building a strong foundation for a career with measurable impact.

KEY RESPONSIBILITIES

As a member of the Value Creation team, you'll be at the heart of our client relationships and growth:

Client Support & Relationship Building

You’ll support senior team members in managing client relationships with private equity partners and portfolio company CEOs, preparing materials for executive briefings, and coordinating client communications and meetings. You’ll gain exposure to C-suite executives and private equity partners while learning how to build trust and credibility with senior stakeholders.

Sales & Growth Enablement

You’ll help track engagements and follow ups across client accounts, update and manage client engagement within our CRM solution, and support initiatives that drive renewals and deal expansion. Your contributions will ensure the team has accurate data, well-prepared materials, and strong operational support to deliver exceptional client experiences.

Client Success Coordination

You’ll assist with client onboarding, scheduling meetings, and gathering data to inform insights. By monitoring feedback and escalating risks early, you’ll help ensure a seamless client experience and learn how to translate data into actionable next steps for our clients.

Cross-Functional Collaboration

You’ll partner with Product, Engineering, and Marketing teams by gathering client feedback, documenting feature requests, and supporting internal communication. You may also help prepare marketing materials, event logistics, or industry research to increase the team’s visibility and strengthen relationships within the private equity industry.

WHO WE'RE LOOKING FOR

We're seeking highly motivated individuals who want to make a tangible impact and accelerate their careers. You should be:

• A Curious & Analytical Learner: You’re eager to dig into Entromy's product suite (Organizational Health Baseline, 360 assessments, Organizational Network Analysis etc.) and client data, client needs, and their business goals, all while connecting the dots to help uncover meaningful organizational insights that help private equity firms and portfolio clients drive value.
• A Client-Focused Team Member: You’ll play a key role in supporting client delivery, ensuring stakeholders see measurable impact from Entromy’s platform, and learning to contribute to renewals by anticipating client needs and opportunities and managing up to senior team members to drive customer success.
• A Clear & Professional Communicator: You're confident engaging with a range of stakeholders—from HR leaders to C-suite executives—asking thoughtful questions and developing a consultative communication style.
• An Active Contributor & Collaborator: You’re motivated to support your team, share ideas, and help improve Entromy’s internal operational processes, product feedback loops, and client delivery methods.
• Resilient & Adaptable: You thrive in a high-growth startup environment, and you’re excited by the challenges and opportunities that come with working in a growing startup.
• Highly Organized & Detail-Oriented: You take pride in keeping track of your work, managing your time effectively, learning to stay ahead of deadlines, and building operational discipline that supports Entromy’s rapid growth.

REQUIRED & PREFERRED QUALIFICATIONS

Required

Career Experience

• Associate: 0-3 years of professional experience
• Sr. Associate: 3-5 years of professional experience

Functional Expertise

• Account or Project Management
• Strategic Account Management or Client Success
• Survey Methodology, especially within employee listening applications

Preferred

• Willingness to travel (up to 20%) to serve clients in major global financial centers
• Undergraduate or Graduate degree in business administration, management science, survey methodology, industrial-organizational psychology, or a related field (PMP certification with experience may be a substitute for advanced degree)
• Sales experience, with exposure to supporting renewals, upsells, and client retention strategies
• Industry Background in Management Consulting, Finance or Private Equity (esp. Investor Relations), B2B SaaS, "People Analytics" or Industrial-Organizational Psychology & Management Science