2026 Sales and Service Field Zone Manager- Ford College Graduate

Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford.

At Ford, we are not just building vehicles; we are shaping the future of mobility. Our success is intrinsically linked to the strength and performance of our independent dealer network. We believe in empowering our partners with the resources, strategies, and insights they need to deliver exceptional customer experiences and achieve sustained growth. This role is a testament to that commitment, operating at a strategic corporate level to drive collective success.

You will be a key player in driving sales growth through data-driven insights and business operations consulting.  Leverage your marketing, sales, and service expertise to create innovative solutions that enhance sales and build customer loyalty.  You'll leverage your marketing, sales, and service expertise to create innovative solutions that enhance sales and build customer loyalty.

Our Marketing, Sales & Service organization advances Ford’s reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales, and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears, and voice of Ford.

Responsibilities

If you are passionate about fostering strong partnerships, driving operational excellence, and shaping strategic initiatives, all from a dynamic corporate environment, then this is the right role for you!  This is not a direct dealership sales or service role, Instead, you will serve as a crucial corporate enabler, bridging the gap between our overarching company vision and the on-the-ground success of our independent dealer partners.

You will be instrumental in providing strategic guidance, developing innovative programs, and offering comprehensive support that equips our dealers with the tools, knowledge, and insights they need to thrive in a competitive market. Your work will have a profound impact across our entire ecosystem, influencing dealer performance, enhancing brand reputation, and ultimately contributing to our shared legacy of excellence. 
As a Field Zone Manager, you will focus on:

•    Strategic Partnership & Business Optimization: Act as a trusted corporate advisor to dealer principals and their leadership teams, providing insights and best practices to optimize all facets of their business operations, including financial management, capitalization strategies, and ensuring regulatory compliance
•    Performance Analysis & Growth Enablement: Utilize comprehensive data analytics to assess dealer sales and overall ownership performance against corporate benchmarks. You will identify key trends, provide guidance on sales metrics and forecasting, and collaboratively develop action plans to achieve desired outcomes and sustained growth
•    Program Development & Implementation: Design, develop, and roll out corporate initiatives and programs aimed at enhancing dealer profitability, operational efficiency, and customer loyalty. This includes facilitating product training, providing strategic merchandising & advertising support, and implementing robust customer service programs
•    Process Excellence & Improvement: Lead and support dealers in process analysis, implementation, and continuous improvement initiatives to streamline operations, enhance efficiency, and elevate the overall customer experience
•    Cross-Functional Collaboration: Work closely with various internal corporate departments, including Sales, Marketing, Service, Parts, Finance, and IT, to ensure seamless integration of corporate strategies and comprehensive support for the dealer network
•    Market Intelligence & Adaptation: Monitor industry trends, competitive landscapes, and consumer behavior to provide actionable insights back to corporate leadership and proactively advise dealers on adapting their strategies to market dynamics
•    Relationship Management: Build and maintain strong, collaborative relationships with dealers, fostering an environment of mutual trust and shared objectives, ensuring they feel fully supported by our corporate team, Dealer Sales and Ownership Performance

Your Onboarding & Development Journey:

Your journey with Ford begins with a comprehensive training program based in Dearborn, MI. During this immersive experience, you will learn the fundamental principles of becoming a Zone Manager and gain a deep understanding of Ford Motor Company's operations and our strategic approach to dealer partnerships. This program combines in-classroom learning with valuable field experience, including travel to dealerships across the country, providing you with a holistic view of our network. Upon successful completion of this foundational training, you will be strategically placed in one of our 21 Regions across the United States, ready to apply your expertise and contribute directly to our dealer network's success.
 

Why Join Our Corporate Team?

•    Impact: Make a significant difference across our entire dealer network and ultimately, our brand's global success
•    Influence: Play a pivotal role in shaping corporate strategies and initiatives that directly empower our independent partners
•    Growth & Development: Develop strong consultative skills by working directly with dealers to address their challenges and find effective solutions with a supportive team. You'll have ample opportunities to expand your professional network and 
explore career advancement across Ford and Lincoln organizations
•    Innovation: Contribute to cutting-edge programs and technologies that redefine the automotive retail experience
•    Unparalleled Support: You will be provided with all the necessary resources to be successful at your role, including a dedicated dealer portfolio, advanced data and analytics tools, and a Sales Company Car (depending on your initial assignment)

Minimum Requirements

•    Education: Bachelor’s degree in the following fields of study: Business-related (Marketing, Supply Chain, Management, Economics, Finance, Communication, Hospitality Business).
      o    Minimum Overall GPA 3.0
•   0-3 years of relevant professional experience post-graduation (if applicable)
•    Relocation: Must be willing and able to relocate to one of our 21 Regions, both now and in the future
•    Travel Commitment: Must be willing to travel up to 4+ days/week, including long drives (approx. four-hour drive radius, 100+ miles) with potential overnight stays and air travel (i.e., Tues-Fri)
      o    Zones may require flying weekly
•    Valid Driver's License: Must possess a valid and unrestricted driver's license
•    Availability:  Must be available for full-time employment in the United States by December 2025 OR September 2026

Preferred Requirements

•    Passion for Automotive: A genuine enthusiasm for and significant interest in the automotive industry, its products, and its future
•    Collaborative Spirit: Strong commitment to teamwork and collaboration within a unified organizational structure, recognizing the power of collective effort
•    Diverse Perspectives: Demonstrated ability to contribute diverse viewpoints and approaches to problem-solving, fostering an inclusive and innovative environment
•    Creative Problem-Solver: Proven ability to think creatively and generate innovative solutions to complex challenges
 

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For more information on salary and benefits, click here: https://fordcareers.co/GSRSP1
 

This position is a range of salary grades 5-6 .

Visa sponsorship is not available for this position. 
 

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid