CX Engagement and SME intern – Summer / Fall 2026
To apply for this internship, you must complete the application form through Henkel’s career site.
Internship Title: CX Engagement and SME intern – Summer / Fall 2026
Location: Rocky Hill, CT
Number of interns: 1
Hiring Manager Karishma Choudhary and Audra Holmes
At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you’ll do
Get hands-on experience and contribute to Henkel Adhesive’s customer experience and digital transformation initiatives across North America and LATAM.
Support CX Activation & Support efforts, including deployment activities across Canada, Mexico, and LATAM, ensuring smooth rollout and adoption of CX tools and processes.
Collaborate on Engagement & SME Enablement topics, working on demand center enablement and engagement capability initiatives.
Assist in developing and executing specific tasks related to internal stakeholder engagement, training, and communication strategies.
Participate in a joint capstone project focused on a key strategic initiative (to be confirmed), contributing insights and solutions as part of a cross-functional intern team.
Work closely with regional and global teams, gaining exposure to cross-cultural collaboration and enterprise-level CX transformation.
What makes you a good fit
An undergraduate student (senior), master’s / graduate or MBA student pursuing a degree in Marketing, Data Analytics, Communications or Business Administration
Flair for data and analytics, with the ability to interpret and visualize insights
Experience or strong interest in digital customer experience across marketing, sales, customer support, and web engagement
Proficiency in tools like Excel, Power BI, or similar platforms for data handling and reporting
Strong communication and collaboration skills, especially when working with diverse stakeholders
Self-motivated, detail-oriented, and eager to contribute to strategic initiatives
Some benefits of joining Henkel as an intern
Exciting projects that allow you to make real impact and collaborate with Henkel colleagues worldwide
Countless learning opportunities available through Henkel’s online learning platform with over 9,000 professional courses
Networking events with Henkel business leaders, experts and sustainability ambassadors
Ongoing feedback discussions throughout the internship that allow you to accomplish concrete goals
In-person and virtual social events to connect with other Henkel interns across the country
Following your internship, you may be invited to join Henkel as a returning intern or full-time employee.
Additional information
This internship is NOT eligible for a housing stipend or relocation support.
The anticipated start date for this internship is May 15, 2026, and the anticipated end date is November 15, 2026.
Recruitment for our 2026 internships starts in late August 2025 and runs through early March 2026 or until all our positions are filled.
If selected to move forward in our recruitment process, you will receive an email from our talent acquisition team.
If a position you applied to is filled by another candidate, you will receive an email from our team alerting you that the position is closed.
The salary for this role is $22-$27/hour. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.