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Accounting Specialist Tolling

Virginia Department of Transportation
Email

Please apply online at: 18073 - Accounting Spec Tolling - VDOT Careers Site Careers

 

Job Identification: 10634

Job Category: Financial Services

Location: Suffolk, VA

Apply Before: 09/04/2025, 11:59 PM

Job Schedule: Full time

Minimum Salary: $49,894.00

Maximum Salary: $81,077.00

 

Job Description

Ensure accuracy of all financial transactions posted into Cardinal. Provide internal and external customers with financial services. Prepare accounting work papers, financial statements and other financial reports. Perform full range of accounting functions in accordance with GAAP, federal, state, and VDOT policies and procedures. Advise users on VDOT policies and practices. Support other accounting functions and projects as assigned. Respond to inquiries and provide excellent customer service. Perform a variety of financial research, analyses, audit, evaluation, reconciliation and documentation of traffic and expected toll revenue transactional data for the Toll Facility as indicated by electronic toll and traffic management systems and CARS. Ensure financial creditability, accountability and accuracy of toll revenue collections, cash deposits, wire transfers, and related financial reporting from banking institutions and recorded by CO Fiscal Division.

 

How you will contribute:

  • ACM Vault Audits: Perform detailed audits of all daily collected toll revenue and traffic data in all ACM lanes; reconcile daily financial data to reports received from Bank Services Provider and the ETC system expectations and financial reports and daily documentation of vault weights and revenuer counts transferred to Bank Service Provider. Audit all paperwork to justify any variances and reconcile all discrepancies directly with the Bank Services Provider. Reconcile vault management issues with Toll Operations and Technology and Maintenance staff.
  • ARCS System Access Management: Create, distribute and track all Toll Facility Employee ARCS ID badges used to access MLTs in attended lanes, ACM machines (vaults), and provide non-revenue passage at PPE.
  • Compliance Review: Develop and perform compliance reviews on accounting transactions and documents to ensure work units operate within VDOT and State policies and procedures. Ensure accounting activity is performed in compliance with applicable VDOT and DOA policies and procedures. Organize and prioritize incoming accounting items. Audit, review and organize flow of accounting data submitted from VDOT sections. Ensure payments have the necessary documentation for processing.
  • Customer Service and Training: Respond directly to all patron inquiries concerning toll collection errors. Assist Toll Operations Manager in customer service training development and implementation, with a focus on reducing toll collections and reporting errors. Meet with toll collections staff as needed to discuss reconciliation of individual errors. Work directly with CO (ARMICS) and outside auditors to respond to inquiries and provide requested documentation.
  • Customer Service: Exhibit professionalism and courtesy in all interactions with internal and external customers. Assist customers in resolving billing and collection issues. Provide guidance and direction to VDOT staff.
  • Damaged or Rejected Coin Deposits: Collect and reconcile all damaged and rejected coins returned by Bank Services Provider. Make adjustments to Toll Collector deposits and total expected revenue for ACM (vault) deposits. Inspect, clean and redeposit all salvageable coins.
  • Data Analysis: Research, analyze and report on financial transactions or customer files as needed or requested. Assist in maintaining policies and procedures. Perform other administrative or special project related duties as requested.
  • Document Preparation: Prepare accounting work papers, financial statements, and other financial reports.
  • EZPass Transactional Audits: Perform detailed audits of all daily expected collected toll revenue and traffic data; compare daily financial data reported from Bank Service Provider and EZPass CSC to the ETC system expectations and financial reports. Ensure bank deposits reconcile with CO Fiscal (CARS).
  • Financial Analyses and Reporting: Review and analyze toll collections data for anomalies, provide written reports for audit and reconciliation purposes. Consult with Technology and Maintenance Unit to resolve errors resulting from equipment failures or malfunctions. Generate and maintain daily electronic reconciliation reports; generate and maintain a monthly general ledger and monthly reconciliations of toll revenue and traffic transactions. Review and approve audit processes and documentation and special assignments of Admin Asst.
  • Ground Money (Supervisor) Deposit Audits: Perform detail audits of funds collected from lanes and deposited by Toll Supervisors; reconcile all documents and reports submitted by Bank Services Provider.
  • Liaison: Serves a liaison to address audit and deposit issues with Banking Service Provider, the CSC, and CO Fiscal, and to respond to internal and external Auditors.
  • Plaza Cash Fund Audits: Perform random audits of the Toll Plaza Cash Fund, varying times to perform audits on all three shifts, on weekdays and weekends. Research and analyze all system recorded unusual transactional data and compare to reports and documents submitted by Toll Supervisors; determine and document all cash fund errors. Prepare and distribute all corresponding invoices for all cash fund shortages. Ensure cash payments are received and plaza cash fund is replenished to maintain the required balance. Perform quarterly cash fund audits and submit reconciled documentation to CO Fiscal as required to meet established deadlines.
  • Policy and Procedures: Review and revise standard operating policies for audit and financial reporting to ensure effectiveness and compliance with established requirements; providing required updates to Manager for review and approval.
  • Toll Collector Audits: Perform detailed audits of all daily collected revenue (toll collector moneybag deposits) and ETC traffic data in all attended lanes for all three shifts; compares daily financial data received from Bank Services provider to the ETC system expectations and financial reports. Audit daily toll collector moneybag reports, lane activity reports, attended lane equipment failures and unusual occurrences. Make all required adjustments to Toll Collector deposit information and record supporting data in ARCS system. Determine and document all errors (shortages and overages); determine all chargeable toll collector errors; prepare, process, and distribute all resulting invoices to temporary staffing contracted Project Managers and to individual classified employees. Deposit all shortage payments.



What will make you successful:

  • Ability to analyze and interpret financial data in compliance with federal, state and local accounting directives and procedures.
  • Ability to communicate effectively both orally and in writing.
  • Ability to develop and maintain effective working and interpersonal relationships with all divisions and customers.
  • Ability to gather and analyze data and prepare technical financial reports.
  • Ability to interpret and apply complex regulations to evaluate the adequacy of documentation.
  • Ability to perform complex and detailed cost analysis and reconciliatons.
  • Ability to prioritize and organize work effectively.
  • Ability to research, reconcile, analyze, and evaluate financial data and resolve problems.
  • Ability to work as a team player.
  • Ability to work in a 24-7 hour, fast paced operation and facility.
  • Considerable knowledge of Generally Accepted Accounting Principles (GAAP).
  • Demonstrated ability to work independently and perform effectively in a time-sensitive work environment.
  • Demonstrated experience in cash handling procedures, cash auditing, financial reporting and documentation.
  • Demonstrated experience preparing and analyzing financial reports, statements and transactions.
  • Experience in providing and promoting excellent customer service and financial support to internal and external customers.
  • Knowledge of office practices and procedures, filing systems and coding structures.
  • Skill in handling confidential and sensitive issues appropriately.
  • Skill in using computers and software applications to include automated financial systems.
  • Skilled in performing mathematical calculations.

 


Minimum Qualifications:

  • Ability to problem solve and use analytical skills effectively.
  • Ability to provide exceptional customer service.
  • Ability to read and interpret policies and procedures.
  • Ability to work in a 24-7 hour, fast paced operation and facility.
  • Demonstrated ability to work independently and perform in time-sensitive work environment.
  • Demonstrated experience in cash handling procedures, cash auditing, financial reporting and documentation.
  • Demonstrated experience in the use of basic accounting, auditing principles, practices, reconciliation processes and procedures.
  • Demonstrated experience preparing, analyzing financial reports, statements and transactions.
  • Skill in handling confidential and sensitive issues appropriately.
  • Skill in the use of computers and software applications including Microsoft Office and Excel.

 


Additional Considerations:

  • A combination of training, experience, or education in Accounting, Business Administration or related field desired.
  • Direct financial and audit experience.
  • Toll Collections and Auditing experience.
  • Toll Operations experience. Working experience in a 24-7 hour operation facility. Experience in the toll collection services and audit of toll revenue and transactions, and cash handling and financial reporting.