Childcare Enrollment Specialist

Childcare Enrollment Specialist Task List

📞 Family Outreach & Communication

• Respond promptly to inquiries via phone, email, and in-person visits
• Provide clear, friendly explanations of service options: 
  • Full-time and part-time care
  • Drop-in services
  • After-school and camp programs
• Schedule and conduct enrollment consultations or tours
• Follow up with interested families to answer questions and encourage registration

📝 Enrollment & Documentation

• Assist families in completing registration forms and required documents
• Collect and verify: 
  • Emergency contacts
  • Medical and allergy information
  • Authorized pickup lists
  • Income verification or subsidy paperwork (if applicable)
• Ensure all forms are complete, signed, and securely stored
• Maintain digital and physical enrollment records in compliance with licensing standards

🗂️ System & Roster Management

• Input new enrollments into childcare management software or spreadsheets
• Update attendance rosters and classroom lists weekly
• Track enrollment trends and flag openings or waitlist needs
• Coordinate with curriculum designer and facilitators to align staffing with enrollment numbers

🤝 Family Support & Retention

• Welcome new families with personalized onboarding packets
• Share program calendars, curriculum highlights, and contact info
• Check in with families after their first week to gather feedback
• Help resolve scheduling or billing questions with empathy and clarity
• Promote upcoming events and encourage family participation

📣 Marketing & Outreach Support

• Collaborate with marketing intern to promote open spots and seasonal programs
• Distribute flyers and enrollment materials to schools, businesses, and community partners
• Attend outreach events or tabling opportunities to represent Gabriel’s Place

📆 Weekly & Monthly Duties

• Prepare weekly enrollment reports for leadership team
• Monitor compliance deadlines (e.g., immunization records, re-enrollment dates)
• Suggest improvements to the enrollment process based on family feedback
• Participate in team meetings and contribute to service planning