Front Desk Medical Receptionist

Job Title: Front Desk Medical Receptionist
Location: Lyndhurst, NJ
Job Type: Full-Time (40+ hours/week)
Pay Rate: $23 – $25 per hour (based on experience)

About Us:

We are a busy and fast-paced pain management office in Lyndhurst, NJ, committed to providing compassionate and comprehensive care to our patients. We're seeking a reliable, friendly, and professional front desk team member who thrives in a team-oriented environment.

Responsibilities:

Greet patients warmly and professionally as the first point of contact

Answer high-volume phone calls and respond to inquiries with excellent customer service

Verify patient insurance coverage and obtain authorizations as needed

Schedule, confirm, and manage patient appointments

Room patients and prepare them for physician evaluation

Assist physicians in exam rooms when needed

Maintain accurate patient records and documentation

Collaborate with clinical and administrative staff to ensure smooth office flow

Handle patient check-ins and check-outs, including collecting co-pays and updating information

Requirements:

Prior experience in a medical office, preferably in pain management or a similar specialty

Proficiency in insurance verification and understanding of medical billing basics

Strong communication and organizational skills

Friendly, positive attitude and excellent interpersonal skills

Ability to multitask in a fast-paced environment

Comfortable working both independently and as part of a team

Basic computer and EMR system knowledge

Schedule:

Full-time: 40+ hours/week

Must be available Monday–Friday, with occasional extended hours and Saturdays as needed