Loading Support Services Analyst
At Motiva, our employees’ energy, passion, and dedication to excellence are what make us who we are and what allows us to generate energy that makes a house a home, gets us from point A to point B, and enables our health and wellbeing. We invest in every aspect of our employees’ lives because, at Motiva, our people matter.
Headquartered in Houston, Texas, Motiva refines, distributes and markets petroleum products throughout the Americas. The company’s Port Arthur Manufacturing Complex in Port Arthur, TX, is comprised of North America’s largest refinery with a total throughput of 720,000 barrels per day, the largest base oil plant in the western hemisphere, and an integrated chemical plant. Under exclusive long-term brand licenses with Shell and Phillips 66 (for the 76® brand), Motiva’s commercial operations supply more than 12 billion gallons of fuel to customers annually. Motiva is wholly owned by Aramco, one of the world’s largest integrated energy and chemicals companies.
Position Overview:
Motiva’s Loading Support Services (LSS) team ensures that fuel products are safely and successfully distributed across our terminals 24/7. As an LSS Analyst, you’ll be the first line of support for our distribution network—monitoring systems, solving real-time issues, and keeping operations running smoothly.
This role is ideal for someone early in their career who wants to grow into supply chain, logistics, or commercial operations. You’ll gain experience working across multiple functions, learn how fuel distribution works at scale, and develop the technical and analytical skills to advance within Motiva.
Responsibilities:
- Provide first-level support (24/7 operation, shifts required) for Motiva’s distribution terminals.
- Monitor systems to track inventories, allocations, and product movement.
- Troubleshoot and resolve real-time issues; escalate when needed.
- Communicate terminal status updates to stakeholders during downtime or maintenance.
- Work daily with scheduling and demand teams to manage allocations and inventory.
- Support business groups (Pricing, Optimization, Sales, Finance, Demand Forecasting) with reporting and analysis.
- Analyze operational data and present insights in a clear, actionable way.
Experience and Qualifications:
Required Education and Experience
- Bachelor’s degree in Supply Chain, Logistics, Operations, Business, IT, or related field. Equivalent experience in logistics, technical support, or operations may also be considered.
- Comfortable with shift work, including nights, weekends, and holidays (rotating schedule).
- Strong communication skills and ability to handle multiple priorities at once.
- Advanced proficiency in Microsoft Office (especially Excel).
- A problem solver who enjoys troubleshooting and working with data.
- Ability to deliver results through others
Preferred Education and Experience
- Experience in the oil and gas industry
- Familiarity with inventory management systems, ERP tools, or scheduling systems.
- Exposure to data analysis, reporting, or dashboarding tools (Power BI, Tableau, etc.).