Academic Advisor Assistant (New Grad-Bilingual Mandarin)

Job description:

Position Overview
Novel Prep invites applications for the position of Academic Advisor Assistant, a key support role within our academic advising team. We are seeking a motivated, detail-oriented individual who will assist in guiding students through their educational pathways. The Academic Advisor Assistant will be responsible for coordinating advising activities, maintaining academic records, and providing responsive, high-quality support to students and their families. This position offers a valuable opportunity for recent graduates or individuals passionate about education to grow professionally while contributing meaningfully to student success.

Key Responsibilities

• Schedule and coordinate academic advising appointments for students and their families.
• Organize, update, and maintain student academic records, including transcripts and individualized course plans.
• Guide students in understanding course selections, graduation requirements, and institutional policies.
• Support the onboarding and enrollment process for newly admitted students.
• Prepare materials and resources for advising sessions, student orientations, and academic events.
• Monitor student academic progress and promptly escalate concerns to the advising team.
• Respond to inquiries from students and parents promptly and professionally via phone, email, and in person.
• Assist in planning and delivering advising workshops, orientation programs, and parent information sessions.
• Collaborate with faculty and administrative staff to ensure coordinated and comprehensive student support.

Qualifications

• Bachelor’s degree required; recent graduates are encouraged to apply.
• Strong interest in education and student development.
• Excellent interpersonal, communication, and organizational skills.
• Friendly, approachable demeanor with a demonstrated ability to work patiently and professionally with students and families.
• Familiarity with the U.S. high school curriculum and college admissions process (from secondary education through university matriculation) is strongly preferred.

Job Type: Full-time

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance