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Digital Transformation Intern — Forms & Workflow Automation

New Jersey Department of Community Affairs
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The DHCR Data Center is modernizing critical State housing programs—including lead-safe reporting, eviction-prevention analytics, and affordable-housing portals. We need a hands-on technologist who can design, build, and support digital forms and automated workflows that streamline how local governments, nonprofits, and the public interact with DHCR systems.

Key responsibilities

  • Create electronic forms and workflows that capture program data and route it through approvals and notifications
  • Collaborate with program owners to gather requirements, prototype solutions, and iterate quickly
  • Build dashboards and reports that track form usage and workflow progress for executives and auditors
  • Configure, test, and document the e-form platform so solutions remain supportable
  • Troubleshoot & resolve issues; monitor emerging low-code / no-code tools for continuous improvement
  • Perform related duties that advance DHCR’s digital-service portfolio

Desired qualifications

  • Exposure to delivering electronic form solutions (SimpliGov, Microsoft Power Apps, Forms.io, or similar)
  • Solid grasp of workflow automation and business-process improvement
  • Ability to integrate forms with REST APIs; familiarity with CSS, OAuth, or low-code connectors
  • Clear, concise communicator who partners well with policy, legal, and IT stakeholders
  • Bachelor’s degree (Computer Science, Information Systems, or related) or equivalent professional experience

Nice-to-have

  • State or local government experience, especially housing or public-health programs
  • Familiarity with Azure DevOps, Git, or CI/CD pipelines
  • Knowledge of data-governance best practices and Section 508 / WCAG accessibility standards

About the DHCR Data Center:

The DHCR Data Center is a division-wide unit dedicated to the enhancement of data practices throughout the Division. It supports all programs within DHCR by ensuring data accuracy, accessibility, and security while complying with federal and state regulations. The Center leads in data collection, analysis, reporting, and the implementation of a robust data governance framework, positioning data as a strategic asset within the Division to support its portfolio of programs and services that serve New Jersey residents.