Chief Engineer or Maintenance Manager

Title: 

Chief Engineer or Maintenance Manager 

Department: 

Engineering 

Reports to: 

General Manager  

Subordinates: 

None 

FLSA Status: 

Non-Exempt 

Effective Date: 

September 1, 2023 

SUMMARY: Responsible for the locations repairs and maintenance by accomplishing the preventative maintenance program as directed and supports repairs and renovation projects for building and grounds. Monitors, leads, directs and supervises maintenance personnel. 

 ESSENTIAL DUTIES AND RESPONSIBILITIES:  

Cultivates a respectful workplace maintaining and holding accountable the maintenance department to respect of attendance, respect of performance, respect of behavior and respect of common sense and judgement  

Provides maintenance training to all new hires as well as on-going training to maintenance staff 

Assigns duties to maintenance staff and observes performance to ensure adherence to hotel policies and operating procedures 

Selects or assists in the selection of hotel maintenance staff 

Reviews employee performance, conducts coaching, appraisal, and progressive discipline up to termination 

Effectively and professionally communicates with co-workers and supervisors 

Ensures all fire and safety inspections are completed and any discrepancies are corrected 

Administers the preventative and repair maintenance program as required: properly completes work orders on time 

Document completed repairs and open items within the company’s task management software 

Adheres to all local, state, and federal laws and safety regulations 

Acts as Manager on Duty for the hotel, using problem solving skills to resolve complaints, disturbances, special requests, social media reviews and any other issues that may arise. 

Follows company policies and procedures  

Completes training regarding safety, security, department procedures, and service 

guidelines 

Informs management of hazardous situations, emergencies or threats to the safety and security of hotel guests, staff or assets 

Ensures the security of all inventories, including but not limited to tools, supplies, equipment, furniture, and televisions 

Replenishes supplies and inventory efficiently to minimize waste 

Assists other departments with moving furniture and unloading supplies 

Maintains and services pool and spa areas according to state and city regulations 

Always maintains a professional image through appearance and dress 

Meets with vendors and suppliers to discuss scope of, and materials used for, repair activities 

Obtains pricing and bids as directed 

May be required to act as Manager on Duty when needed 

Ensures fair treatment and respect of employees and guests 

Other duties as assigned by supervisor or management 

QUALIFICATIONS:  

Education/Experience: High School Diploma or GED equivalent. A minimum of two years supervisory experience in facilities maintenance, plant operations or engineering services for a hotel. Certification and/or License Requirement: Professional certification and licensure if required by law. Minimum Type III EPA Certification for refrigerant reclamation and charging. 

Skills: 

Technical crafts (HVAC, electrical, plumbing, etc.). Specialization in these trades is 

desired. An ability to advance knowledge in these areas is essential 

Basic knowledge of and experience with carpentry, plumbing, mechanical repair and painting 

Proficient communication 

Adaptability 

Customer service 

Interpersonal skills 

Attention to detail 

Ability to monitor contractor and subordinates’ activity 

Ability to read, write, and speak the English language 

Working Conditions: 

Will be required to work nights, weekends, and holidays 

Will be required to work in a fast-paced environment 

Frequently exposed to fumes or airborne particles, moving mechanical parts and vibration 

The noise level in the work environment and job sites can be loud 

RELATIONSHIPS:  

Internal:  General Manager, Assistant General Manager, Peers, line level associates and Field Operations at the corporate level 

External: Vendors - For purchasing and receiving supplies 

         Guests - To provide customer service 

 PHYSICAL/COGNITIVE ACTIVITES:  

This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations. 

The major responsibility in this position is to accomplish maintenance and engineering functions of the hotel with supervision of the maintenance staff. This person must understand the practices, techniques and technologies required in the work they are performing or monitoring.