Workforce Project Specialist II

Job Title:

Workforce Project Specialist II

 Job Family:

Programs

Department/Group:

Family Services

Job Code/ Req#:

1571/B18

Location:

El Paso, TX 

Travel Required:

Some travel in WSB region (West Texas) and state.

Level/Salary Range:

$55,000 - $60,000

Position Type:

Exempt, Full-time

Job Description

Workforce Solutions Borderplex is one of 28 public workforce development boards in Texas serving the six-county Borderplex region. 

We are a non-profit opportunity incubator, personalizing the career path and connecting the right people to the right positions. With the tools, programs, and services we provide, we know you can do anything you put your heart into. Our organization and its initiatives have been recognized and awarded by the Texas Workforce Commission for our innovative approach to assisting employers and job seekers. 

 WSB serves in the spirit of community support. What we do is so important, but we don’t do it alone. We serve the regional business community. Our mission is to help them grow stronger so they can create better jobs. We also prepare people to fill those jobs and achieve a sustaining and fulfilling career.   

WSB exhibits a growth mindset. We seek individuals who buy into this mission and lead by example by being good stewards of our financial resources, work efficiently to stretch our resources, and support the organization and its community partners so we can collectively elevate the regional economy.  Our values include transparency, innovation, accountability, research-driven, impact-driven, integrity, collaboration, and empathy. Join this high-performing team and support a thriving regional economy! 

SUMMARY/OBJECTIVE

Performs moderately complex (journey-level) consultative services and technical assistance work. Work involves planning, developing, and implementing an agency program and providing consultative services and technical assistance to program staff, government agencies, community organizations, or the general public. May provide guidance to others. Works under general supervision, with limited latitude for the use of initiative and independent judgment.

ROLE AND RESPONSIBILITIES

Depending on organizational needs, may: 

• Performs an array of technical, training, research, planning, policy, program assessment, and administrative activities related to program assignment.
• Performs comprehensive reviews of literature, statutes, rules, and/or policies; and prepares administrative reports, studies, and specialized research projects.
• Provides support and collaborates in the planning, development, implementation, analysis, and documentation of an agency program.
• Serves as a liaison to staff, government agencies, community organizations, or the general public to explain and provide technical assistance on program specifics and requirements.
• Conducts surveys and/or reviews to determine compliance with certification requirements, laws, regulations, policies, and procedures.
• Markets program(s) to community and professional groups to encourage and/or improve interest in the program(s).
• Monitors and reviews compliance with program policies and procedures, statutes, and rules for assigned program.
• Studies and analyzes operations and problems, prepares reports of findings and recommendations, and prepares justifications for the implementation of procedural or policy changes.
• Assists in reviewing and evaluating information on service delivery system methods, outputs, and activities to identify gaps in resources and recommend improvements.
• Assists with the collection, organization, analysis, and/or preparation of materials in response to requests for program information and reports.
• Assists in preparing and evaluating program budget requests.
• May collaborate with program staff in determining trends and resolving technical problems.
• May recommend and coordinate activities to produce a more effective program.
• May assist in analyzing legislation to develop recommendations for policy in programmatic areas relating to the implementation, improvement, and/or expansion or reduction of program funding.
• May provide input on developing and/or revising policy and procedure manuals.
• May provide guidance to others.
• Performs related work as assigned.

EXPERIENCE AND EDUCATION REQUIREMENTS

At least four years in project support, coordination or management. Professional experience with early education a plus. Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment is generally preferred. Experience and education may be substituted for one another.

KNOWLEDGE, SKILLS, ABILITIES 

Knowledge of local, state, and federal laws related to the program area; public administration and management techniques; statistical analysis processes; budget processes; research techniques; training and marketing techniques; and program management processes and techniques.

Skill in identifying measures or indicators of program performance and the use of a computer and applicable software.

Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; to market programs; to prepare reports; to develop, evaluate, and interpret policies and procedures; to communicate effectively; and to provide guidance to others.

Advanced skills in the use of HP and DELL computers, Excel, PowerPoint, and other Microsoft products.

Skill in identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

JOB SPECIFIC COMPETENCIES

• Attention to Detail: Ensures information is complete and accurate; follows up with others to ensure that agreements and commitments have been fulfilled.
• Program Management: Designs, implements and manages multiple or ongoing programs/projects and directs the related resources, personnel and activities.
• Data Gathering & Analysis:  Seeks or collects and synthesizes information from a variety of stakeholders and sources in an objective, unbiased manner to reach a conclusion, goal, or judgment and to enable strategic and leadership decision-making.

GENERAL/ORGANIZATIONAL COMPETENCIES

• Quality/Compliance: Achieving a standard of excellence with our work processes and outcomes, honoring the organizations policies and all regulatory requirements.
• Customer focus: Striving for high customer satisfaction, going out of our way to be helpful and pleasant, making it as easy as possible on the customer rather than our department or the organization.
• Communication: Balancing listening and talking, speaking, and writing clearly and accurately, influencing others, keeping others informed.
• Collegiality/Collaboration: Being helpful, respectful, approachable and team oriented, cooperating with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information, and achieve results.
• Initiative: Taking ownership of our work, doing what is needed without being asked, following through
• Efficiency: Planning, managing time well, being on time, being cost conscious, thinking of better ways to do things.
• Continuous Learning & Self Development: Being receptive to feedback, willing to learn, embracing continuous improvement, proactively investigating new perspectives, approaches, and behaviors.
• Integrity/Transparency: Upholds social, ethical, and organizational norms and values; firmly adheres to codes of conduct and ethical principles; behaves consistently, and is open, honest, and trustworthy; acts without consideration of personal gain.
• People management (for those with direct reports): Setting clear expectations, reviewing progress, providing feedback and guidance, holding people accountable.

ADDITIONAL NOTES

Must possess a valid driver's license and meet requirements to be included as an authorized driver on the Workforce Solutions Borderplex Commercial Package Policy as stipulated by the insurance carrier. Successful clearance of local and/or state background checks.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice based on business needs.

EEO/ADA

Workforce Solutions Borderplex provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.