Career Readiness Coach

ABOUT TWIN CITIES R!SE: 

Twin Cities R!SE is a nonprofit 501(c)3 whose mission is to transform the lives of those impacted by racial or socio-economic barriers through Personal Empowerment, career training, and meaningful employment.  Our vision is a community where all individuals, especially people of color, have attained financial independence through employment success. 

Our 8-week career training programs provide participants with the skills needed to be successful on any job. Our training focuses on individual development, Personal Empowerment, Career Training, and the 21st Century Skills that today’s employers are looking for. Graduates of this program typically double or triple their annual income. Our career coaches help participants develop a career plan while providing them with the resources and placement connections needed to achieve their goals. 

Employers hire TCR graduates because they value that TCR graduates apply their Personal Empowerment skills leading to accountability, responsibility, conflict resolution, positive interaction, attendance and long-term change. They also know TCR graduates receive continued coaching services through the end of the first year of employment and that over 70% of TCR graduates stay at their job 1+ years, well above the general average.

Our Personal Empowerment Training curriculum that provides transformative Emotional Intelligence Training has been designed by The Empowerment Institute at Twin Cities R!SE. Not only do our TCR program participants benefit from this training, The Empowerment Institute partners with businesses, schools, universities, and nonprofits to help them create their own empowered cultures within these organizations.

JOB PURPOSE: 

The Career Readiness Coach provides Foundational, Education and Employment support for participants throughout their experience with Twin Cities R!SE. The Coach assists participants with determining educational and career goals, along with support through the completion of training.  The Coach also provides consultation around meaningful employment strategies.

JOB DETAILS:

Department: Coaching

Reports To: Coaching Manager

Location: Minneapolis

In-office or Hybrid: Hybrid

Full-time or Part-time: Full-time

FLSA Status (exempt or nonexempt): Exempt

PRIMARY DUTIES AND RESPONSIBILITIES: 

Coaching

Use TCR’s Coaching model for skills assessment and development to determine participants’ needs and create a comprehensive and systematic plan to promote their skill development and job seeking and job retention. 

Coach participants in work skill development in areas such as problem solving, teamwork, conflict management, work habits, job seeking, resume development, interviewing, etc.

Ensure that program performance standards contained in individual development plans are consistently reviewed and enforced for each participant. 

Assess participants’ support needs and coordinate the appropriate services and resources.

Ensure that all administrative responsibilities, IDP development, caseload reporting, case noting, etc., are completed within the established protocols, or timelines.

Career Readiness

Assist participants in career exploration to identify career tracks and employment trends using various tools and resources. 

Utilize customized reports as a tool to develop effective job strategies and assist in resolving participant barriers to employment.

Stay informed about current labor market trends, employer expectations, and in-demand skills to ensure coaching and training remain relevant.

Developing Job Strategies

Maintain knowledge of program participants’ previous work experience, job readiness, employment needs/interests and match them with employment opportunities.

In collaboration with the Education & Employment Services team, assess participant’s readiness level, create and implement a specific and measurable job strategy which will result in final placement.  Monitor and measure outcomes of the strategy, adjusting as needed.

Training   

In collaboration with the Employment Services team, support participants in identifying additional training opportunities or certifications aligned with their job goals. 

Assist participants in navigating applications for grant funding or workforce development resources that can reduce barriers to accessing training, and ensure these steps are integrated into their overall career strategy.

Assist participants to identify areas of improvement, tailor resume using key words and other tools to effectively utilize the resume for job search.

Provide one-on-one training on effective interview techniques and conduct other job seeking training as necessary to prepare participant for job searching and interviewing

SUPERVISION:   N/A - This position does not supervise any staff.

COMPENSATION AND BENEFITS:

$51,000 to $61,000 annual salary, depending on qualifications.

Health, Dental, Vision, employer paid Life and AD&D, employer paid Long Term Disability, Short Term Disability, Health Savings Account (FSA) with employer contribution, Medical Flexible Spending Account (FSA), Dependent Care FSA, Limited FSA, 403(b) Retirement Savings account with employer match. First Stop Health telemedicine, Employee Assistance Program.

Paid-Time Off (19 days in first year), Floating Holiday, 10 paid company holidays.

JOB REQUIREMENTS:

Minimum Education and Experience

High School Diploma. Bachelor’s degree in human services, social work, or related field preferred.

Minimum two years’ experience providing career services, financial coaching, or coordinating community-based services. 

Experience in working with diverse populations including communities of color, low income, and/or experiencing barriers to employment.

GCDF or other Coaching certification desired.

Knowledge, Skills and Abilities 

Experience-based knowledge of approaches to direct services programming for adults.

Proven ability to work with participants affected by systemic inequalities and barriers to employment, from low-income communities of color.

Knowledge of skills needed by job seeking adults.

Familiar with motivational interviewing techniques. 

Ability to develop trust, establish direction and individual plans, follow through to achieve stated goals involving hard and soft skill development that lead to sustaining gainful employment.

Ability to manage priorities to ensure work is completed in a timely and productive manner.

Ability to communicate effectively and persuasively in oral and written communication on an interpersonal or group level, including effective listening and relationship building skills.

Ability to work with a positive outlook in a changing environment, quickly adjusting key priorities in response to the ever-changing dynamics of the organization.

High degree of confidentiality, diplomacy, discretion, tact and appropriate interpersonal relationship boundaries with participants.

Strong critical thinking skills and the ability to achieve results both individually and working with others within the scope of the organization’s policies, practices, and procedures.

Knowledge of, and ability to use computers, including use of organization’s database, Microsoft Office (Word, Outlook) and other technical resources to effectively accomplish work.

Ability to effectively carry out a variety of interactions with participants using digital/virtual formats, in order to accomplish the duties and responsibilities of the role.

Ability to lead and/or participate in cross-functional teams to achieve strategic goals and direct educational initiatives throughout the organization

Ability to work both independently and in a team environment.

Knowledge of social economic trends and behaviors that impact the delivery of human /county supportive services (ex: Federal and State program cuts).

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

Must be able to perform the primary duties and responsibilities of the position with or without reasonable accommodation. 

Physical Demands: 

Ability to use a PC/laptop, requiring repetitive motion of fingers, hands and wrists.  Majority of work time will be remote, using a laptop.

Required to occasionally move about in an office environment to access file cabinets, printers, etc., and remain in a stationary position for extended periods of time.

Move about in a classroom while during training facilitation. 

Ability to lift light materials and equipment in the typical office environment (up to 15 lbs.). 

Willingness to be flexible with work hours to accommodate the needs of the organization. 

Work Environment:

Work schedule: Occasional evenings and/or weekends may be required (workweek will be adjusted accordingly).

Travel requirements: Position will be expected to travel throughout the Twin Cities metro area to attend meetings and other events. 

Must have access to a personal vehicle. Must have a valid, current driver’s license and proof of valid insurance.

Location/structure of work: Position is hybrid; employee will be expected to work in the TCR office weekly.   

HOW TO APPLY:

Applications must be submitted online, via the Careers page on the TCR website.  To be considered for this position, please click the Apply button and follow the instructions.  You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

To request an accommodation during the application process, please e-mail hr@twincitiesrise.org. 

The above statements are intended to describe the general nature and level of work performed by the employee in this position. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Twin Cities R!SE is committed to hiring and fostering a diverse and inclusive workforce that leverages the skills and talents of all employees in our organization, regardless of race, color, creed, religion, national origin, sex (including pregnancy or pregnancy-related conditions), gender identity, sexual orientation, disability, age, marital status, veteran status, familial status, genetic information, or any other protected status. We encourage candidates with diverse backgrounds such as these to apply for this position.