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Marketing & Communications Manager

ACE - Alliance For Community Empowerment
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About the Job

 

Step into a key role as the Marketing & Communications Manager at ACE, leading projects that elevate public awareness through strategic marketing, events, and communications. We're seeking a self-driven problem solver with a strategic mindset and the ability to manage multiple initiatives that strengthen our visibility and community impact.

DUTIES & RESPONSIBILITIES

  • Manage the full lifecycle of ACE’s marketing and communications activities, from planning and content development to scheduling and publishing
  • Maintain campaign calendars, brand guidelines, and marketing request workflows to ensure consistency and responsiveness across all platforms
  • Write compelling, participant-centered content for flyers, email newsletters, blogs, social media posts, and video scripts using a storytelling framework
  • Design branded assets and produce visual content for digital, print, and in-person use
  • Capture and edit photos and video content for storytelling and promotional purposes
  • Coordinate email campaigns and schedule social content using established communication platforms
  • Maintain and update content on ACE’s website, including stories, program information, and event pages
  • Represent ACE’s brand voice and mission in internal meetings, partner outreach, and occasional tabling or community events
  • Collaborate with program staff to gather campaign inputs, story leads, and event information during recurring check-ins
  • Organize and archive marketing materials, photos, videos, and assets in a shared digital drive
  • Respond to staff requests submitted through the internal marketing request system and guide them through next steps
  • Coordinate coverage for high-impact moments across ACE programs
  • Contribute to organizational culture by promoting internal messaging and participating in mission-driven campaigns and initiatives
  • Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

  • Operates as a reliable, flexible team player who works well with minimal supervision; has a good work ethic; is able to work effectively with team members demonstrating creativity, initiative, adaptability, and the ability to accept accountability and critical feedback. Is receptive to learning and responsive to supervision. Follows established procedures and is able to contribute to their improvement with a solution-oriented approach. Willing to take direction and learn from others
  • General proficiency in navigating and using technology.
  • Possesses the interpersonal skills needed to promote a safe, positive, and inclusive professional work environment conducive to effective service delivery; communicates effectively both orally and in writing
  • Demonstrates cultural competence/cultural humility in community relations and service delivery
  • Strong writing, editing, and storytelling skills grounded in clarity and empathy
  • Creative eye for layout, design, and visual storytelling
  • Highly organized and self-directed, able to manage multiple projects and deadlines with minimal supervision
  • Proficiency in tools such as Canva, Trello, Flodesk, Adobe Premiere Pro, Wix, Slack, and social media scheduling platforms
  • Familiarity with the StoryBrand framework or equivalent experience in participant-centered storytelling
  • Experience managing a content calendar, intake system, or internal request workflows
  • Charismatic communicator with strong interpersonal skills; comfortable working across teams, interacting with leadership, and representing ACE at community events
  • Responsive to feedback, receptive to supervision, and adaptable to evolving needs
  • Able to collaborate with diverse teams and demonstrate cultural humility and professionalism in all interactions
  • Familiarity with generative AI tools like ChatGPT, Claude, Copy.ai, Jasper, etc., for content ideation and drafting

PHYSICAL REQUIREMENTS:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

QUALIFICATIONS:

  • Bachelor’s degree in marketing, communications, design, or related field preferred
  • 3–5 years of experience in nonprofit marketing, storytelling, communications, or digital content production
  • Photography or videography experience a strong plus
  • Exceptional written and verbal communication skills
  • Possess a current California Driver’s License, clean DMV record & adequate auto insurance.
  • Must submit to a Department of Justice Criminal background check

Alliance for Community Empowerment provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The anticipated pay range for candidates who will work in California is $69,805 to $73,935 annually.  The offered pay to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc.