Home Health Care Transition Coordinator

We are hiring for a Home Health, Care Transition Coordinator (CTC).  This is a great opportunity to step into a Sales Role where you can utilize your clinical license without offering direct patient care. 

At Mederi Caretenders, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for your career here. 

In a Sales role, you can expect: 

learning and development opportunities in the ever-evolving state of healthcare 

ways to cultivate relationships and educate patients, families, and colleagues on resources to help lead healthy, productive lives 

flexibility for true work-life balance 

company-wide support and resources to help you achieve your goals 

Take your healthcare sales career to a new level of caring. Apply today! 

 

Responsibilities

• Achievement of monthly Personal Production Goals and MC admit budgets for assigned locations while being a good steward of the company’s financial resources by projecting a return on monies spent and managing to a Sales and Marketing expense budget.
• Successfully executes a weekly, monthly, and quarterly strategy to increase market share within facility assigned.
• Following Right of Choice, evaluates patient and orders for suitability for home care.
• Initiates face-to-face patient transition to educate the patient on LHC agency and identifies primary care physician to follow the plan of care.
• Presents agency Executive Director with identification of patient needs to obtain branch approval and acceptance and completes CTC encounter documentation in Home Care Home Base.
• On acceptance, coordinates organization of transfer orders, coordinates other ancillary services for the patient (DME | Infusion) as needed, educates patient on home care/ Hospice orders received from the referral source and home care and/ or hospice services.
• Acceptance to ensure all patient needs identified by the referral source are documented and met by the agency.
• Works closely with the Executive Director/Clinical Director to drive a vision of growth by focusing every team member on the needs and expectations of the referral community and patients.
• Responsible for all sales administration duties including, but not limited to, BOA expense entry compliance, BOA with associated Policies and Procedures, payroll time sheets, Weekly 3LS meetings with strategic updates, PTO requests, Attends all required sales calls and company provided in services, timely cell phone and e-mail correspondence.
• Educates patient on importance of the post facility discharge follow up appointment with the physician, on obtaining all necessary prescriptions prior to discharge from the hospital and confirm patient’s understanding of medication, pharmacy, and delivery method.
• Serves as a liaison between the LHC Group agency and all involved healthcare providers of newly referred patients as well as existing patients transferred to the hospital from the home health agency.
• Communicates to discharge planning any active patients that transfer from home health into a Facility and coordinates resumption of care with patient prior to discharge if applicable orders are obtained.
• Provides follow up feedback to case management team regarding status of readmissions and any non-admit decisions based on information provided to them by the LHC agency.
• Observes patient confidentiality at all times.
• Knows the features and benefits of the services provided by LHC Group. Is able to articulate competitive advantages, specialty programs, and Medicare guidelines. Educates the medical community about the services of our organization through effective sales calls and in-services with the appropriate tools and literature.
• Any other tasks that are assigned