Instructional Technologist, Simulation Technician

Job Opportunity: Instructional Technologist, Simulation Technician

Location: Boston University Chobanian & Avedisian School of Medicine (BU CAMED) – Rod Hochman Family Clinical Skills Simulation Center (RHFCSSC)
Position Type: Full-Time, In-Person
Department: Medical Education Office/Health Sciences IT

Reports To: Director of RHFCSSC 

Supervised by: Director of RHFCSSC and Director of Educational Media, Health Sciences IT

About the Role:

Are you interested in healthcare education or cutting-edge simulation technology?  Are you an IT professional or healthcare professional wanting to expand your role and learn something new?  Join our dynamic team at the BU Chobanian and Avedisian School of Medicine Rod Hochman Family Clinical Skills Simulation Center (RHCSSC) as an Instructional Technologist/Simulation Technician. In this hands-on role, you’ll support clinical training of students in the health professions, standardized patient encounters, and simulation operations that shape the next generation of healthcare professionals.  Additionally, you will collaborate and train with the staff from Boston Medical Center’s Solomont Simulation Center, a state-of-the-art training facility and affiliate partner to Boston University CAMED.

Key Responsibilities:

Technical Operations 

• Operate and maintain simulation equipment, manikins, and AV systems.
• Troubleshoot and support digital media, streaming, and recording systems.
• Collaborate with vendors (e.g., Laerdal, Elevate) for system support and upgrades.

Simulation Center Oversight 

• Guide students and faculty through clinical workflows.
• Manage standardized patient sessions and simulation logistics.
• Maintain inventory and ensure equipment readiness.

Client Support & Customer Service 

• Assist faculty and students with clinical training and simulation-based learning.
• Support affiliated programs using clinical skills and simulation centers.

Administrative Scheduling & Tracking/Reporting 

• Coordinate simulation activities using Elevate, 25Live, Microsoft Office Suite.
• Track student participation and support data collection for reporting.

Communication & Collaboration 

• Develop and distribute communications to faculty, staff, and students.
• Respond to RHCSSC inquiries and maintain digital communications and the website.

Qualifications:

Education & Experience:

• Associate degree or certificate in technology or a health-related field and 3  years of experience in related fields (for example, A/V or IT Tech, simulation, medical assistant, EMT)
• Bachelor’s degree preferred
• Experience in medical education, healthcare simulation or Certified Healthcare Simulation Operations Specialist (CHSOS) is a plus

Skills & Abilities:

• Strong technical troubleshooting and AV/media skills.
• Proficiency in Microsoft Office and digital platforms.
• Excellent communication, time management, and teamwork.
• Willingness to learn about medical simulation and how to support medical education using simulators
• Ability to lift equipment and be adaptable to flex work schedule to cover the Center’s operational needs.
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Why Join Us?

• Be part of a collaborative, innovative team advancing healthcare education.
• Work in a state-of-the-art simulation environment.
• Opportunities for professional development and training including tuition remission at Boston University.