Marketing Operations Manager

Outreach is hiring a Full-time Marketing Operations Manager at Outreach Central Office to play a key role in coordinating marketing initiatives, supporting fundraising efforts, and ensuring brand consistency across all channels. We’re seeking a highly organized, proactive, and tech-savvy professional who thrives in a collaborative, mission-focused environment.

Benefits & Compensation:

• $55,000-$68,000/annually – based on education, experience, and skills.
• Paid vacation, agency holidays, sick days, and wellness days.
• Health, Dental, and Vision Insurance. Life insurance, short-term, and long-term disability insurance.
• 403(b) retirement plan.
• Employee Assistance Program and Employee Discount.
• Eligibility for hybrid work model or flexible scheduling.
• Mission-driven environment that fosters personal development.

Responsibilities:

• Manage the full lifecycle of marketing and communication projects, ensuring deliverables are completed on time and aligned with brand and strategy.
• Serve as the primary point of contact for internal clients, clearly communicating timelines, expectations, and updates throughout each project.
• Coordinate with external vendors, negotiate pricing, manage production schedules, and ensure high-quality output that meets budget and brand standards.
• Maintain and monitor project workflows using ClickUp, tracking milestones and facilitating status meetings to ensure momentum and accountability.
• Collaborate with creative, digital, and development teams to align messaging and materials across print, digital, and in-person platforms.
• Support marketing operations through inventory management, event logistics, invoice tracking, and financial reconciliation.
• Generate reports and dashboards to support fundraising goals, including donor insights, event revenue, and campaign performance.
• Ensure accurate and timely data entry in donor databases, maintaining data integrity and supporting analysis for strategic forecasting.
• Provide training and support for internal systems such as Raiser’s Edge, ClickUp, and shared digital tools to increase team efficiency.
• Uphold brand standards across all communications and provide guidance to internal teams on proper brand usage.
• Schedule: Monday–Friday, 8:30 am to 5:00 pm.

Requirements

• 1–3 years of experience in project coordination, marketing operations, or creative workflow management.
• Nonprofit, mission-driven, or agency experience preferred.
• Advanced proficiency in ClickUp required (or equivalent PM tool with a willingness to transition).
• Strong understanding of marketing, branding, and multi-channel communications workflows.
• Excellent written, verbal, and interpersonal communication skills.
• High attention to detail, time management, and problem-solving abilities.
• Familiarity with financial processes (invoice reconciliation, budgeting).
• Technologically fluent—comfortable with ClickUp, Slack, Microsoft Suite, Google products, shared drives, and cloud-based collaboration tools.
• A commitment to Outreach’s Statement of Mission and Faith is required.

Outreach complies with all applicable state and federal laws pertaining to nondiscrimination in employment, including nondiscrimination on the basis of race, color, sex, national origin, age, and disability. As a religious organization, Outreach reserves the right to make employment decisions based on its religious identity, as permitted by state and federal law.